ホームゲート イン アンド スイーツ (サウスヘブン)

Toilet did not flush well. No hot water and mattress was not comfortable

Average Hotel

My reservation was changed from a king bed to two queens. The hallway upstairs absolutely reeked of pot smoke. One of the two beds had collapsed in on itself. To top it off, the microwave had visible rust on the inside that made me leery about using it. I can't complain about the in room coffee, there was none. Basically, to keep me from raising a fit, they shuffled me into what I assume is their worst room instead of losing the three night reservation.

The bed was very uncomfortable pillows are lumpy. This was the first time in years since I stayed. I don't plan on ever staying again.

We asked for a second floor room and were given one (room 209), but when we arrived there were crumbs all over the dresser and roaches under the alarm clock. The hair dryer was broken and not able to be used. We payed less for another hotel the night before and had a much nicer experience. It was disappointing.

the room is infested, we kill some of them on the floor and the wall.

Good friendly service. The bed felt good and comfortable!

Fine for a value for money sleep

The location was great. We asked for non smoking which is on the same floor as smoking. The whole floor smelled like a smokers floor. The sheets smelled just like a smokers room. The shower head was messed up. The lady at the front desk was the sweetest.