Great place but our bathroom kept getting backed up- first night maintenance took care of it- 2nd night - no service
We feel asleep and woke up to a not working bathroom
Hilda
3 泊旅行
10/10
Ezequiel dos
1 泊旅行
10/10
Jaquelin
3 泊旅行
10/10
Increíble!! Muchas gracias!!
Jaquelin
4 泊の家族旅行
2/10
Mallll
Lianet
1 泊の家族旅行
10/10
Rogerio
2 泊旅行
10/10
larry
1 泊旅行
4/10
Food at resort was quite terrible. Decently clean but the room was very worn down looked rough and not well maintained. Some of the service was great had a few hotel workera flat out lie trying to sell us some things
Cole
3 泊旅行
2/10
vianey
5 泊の家族旅行
8/10
Nathalie
4 泊の家族旅行
10/10
El hotel está bastante aceptable la comida y los servicios son muy buenos la ubicación también.. en general cumple las expectativas y no son precios muy elevados..
Oscar
2 泊旅行
10/10
Todo muy agradable
JUAN F.
2 泊旅行
10/10
Matt
3 泊の家族旅行
10/10
Paulo
5 泊の友人との旅行
10/10
Overall the place is great. Good food and shows. Close to the ferry to La Isla Mujeres.
Mikhail
7 泊旅行
10/10
Very nice people
Puja
4 泊の家族旅行
8/10
I stayed here for the second time — first time with my partner — and it was wonderful. I personally feel like you get a bang for your buck. The staff (and even other guests) absolutely adored my partner it was sometimes comical but I know he loved it. We got in a little earlier than expected but they let us check-in a couple hours early free of charge. Our flight leaving Cancun was at night but they watched our bags in the lobby and gave us a slip after we checked out so we could continue eating and drinking until our shuttle came in the late afternoon.
The food was same old same old, had some constant options that weren’t bad at the buffet and it was certainly edible if anyone is concerned. The restaurants —particularly Mexico Lindo— were much better. The beach is on the smaller side but it’s way less busy than the pool so never really a problem. They were great with cleaning up the seaweed that would collect at this time of year. We would park on the beach and alternate between swimming in the pool and ocean throughout the day. The hotel is across the street from the bus that takes you to the central Hotel Zone so we got out for some fun nights.
Overall, the staff was super attentive, housekeeping was great, bartenders and waiters were doing outstanding for the number of people they were serving. Shoutout to Antonio and team at Mexico Lindo for giving us a phenomenal dinner on our last night :) Wish we got out to Isla Mujeres but I’m sure we’ll be back!
Madison
6 泊の恋人との旅行
8/10
PIRO
7 泊旅行
8/10
Good place for a first time all inclusive trip to Cancun. Food was decent, service was excellent, super clean throughout. Small beach right on the entrance/ exit to the lagoon. Ferry docks right there. Very loud nightly entertainment so if you want to get to sleep before midnight don’t go here.