ポンパノ ビーチのビーチフロントに位置するホテル、4 つの屋外プールおよびプールバーあり
My family vacation was extremely wonderful and we loved our stay. The staff there were…
A million and one issues from check in to a dirty and broken room
この施設は、SafeStay (AHLA - アメリカ) のガイドラインに沿って清掃・除菌作業を実施しています。
スタンプ 10 個で 1 泊ボーナス*
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、お客様用の手指消毒剤をご用意、といった対策がとられています。
この施設は、SafeStay (AHLA - アメリカ) のガイドラインに従って清掃・除菌作業を実施していることを保証しています。文化的規範とお客様に求められる利用規約は国および施設によって異なる場合がありますのでご注意ください。掲載の利用規約は施設が定めたものです。
デポジット : 1 滞在につき 150 US ドル
The room was dirty and full of black bugs. They will not clean your room while staying with them and do not bring clean towels etc every day. The buildings are old and run down. The worker at the front desk had given our room to the people in front of us. They were not happy with their dirty room. Then we had to wait 1 hour for him to find us a room... while we had already paid for our stay months prior. We liked the size of our place but it was dirty and full of black bugs.
8 泊の家族旅行, 2021年03月05日
I wish they had better mapping to get around. If they had a shuttle to the beach or even a director,that would've been helpful for tourist.
4 泊 の恋人との旅行, 2021年02月05日
Property is just run-down. It looks like it was a few random old resorts taken over by wyndham and putvtogether. Staff was friendly, but the buildings themselves are just 3-4 star quality. There's nothing 5 stars about this property that I would write home about.
2 泊の家族旅行, 2021年01月08日
This Wyndham is a great place to stay. Some units are on the beach, others are across the street. The units across the street have an amazing added benefit. They have a pool and tiki bar in a courtyard, surrounded by an amazing and beautiful tropical garden of considerable magnitude. We were very impressed by it! All the staff was especially accommodating and helpful
Michael, 3 泊 の旅行, 2020年11月15日
We booked this room to be close to a family member who took ill in Coral Springs. During check in, I asked if I could get and Ocean view and I was told no, even though I was early. She said she had none available. The unit was a low floor handicapped unit. All the vanities were too low and uncomfortable. They gave us a key that didn't work. When we one to the front desk to have it corrected, they demanded ID which my wife and I don't bring to the beach, so we never got a second key. The staff handled it terribly. I showed my other room key and my phone also had a picture of my check in info. Lastly, they billed us $520.66 for the room,.which still has not been refunded. This fee was in addition to what I already paid Orbitz.The staff was rude and the stay was very disappointing. I used to stay at this property frequently because I am an owner through RCI but I will never trade for this place again. Never again!
Lydia, 3 泊の家族旅行, 2020年10月17日
If i knew it was a timeshare property i wouldnt have booked. The condo needed updated paint. It was coming off on bathroom door. Rusty hinges
Theresa, 2 泊の家族旅行, 2020年10月16日
Only complaint room wasnt that clean. Service was awesome.
Kainoa, 2 泊の家族旅行, 2020年08月21日
Check in was good until I found out it was a timeshare, property I stayed at was not what I booked online. Room was overall clean, spacious but somewhat out dated. I didn’t receive turnover service the next day.
RB, 2 泊のビジネス旅行, 2020年03月04日
Our contract showed the building in your photo. It also said we would have a balcony/patio. When we arrived they put us in a different building, in a room near the pool without a balcony/patio. I immediately went to the office to complain because my wife was so upset. They said there were no other rooms available. When I returned to the room, I noticed the tiki bar was just below our bedroom window. I complained the following day. They said there weren't any rooms available.
Russell, 7 泊 の旅行, 2020年02月25日
mini split in living area had broken/noisy fan. Both toilets initially did not flush . Simple thing like bedroom handle broken. Beds were fine. Loved the Tiki bar and beach music. Pool needed the heater they removed to have the Tiki bar. Check in was a pain b/c of their insistence on listening to a time share spiel....
4 泊の家族旅行, 2020年02月20日