Un hotel viejo comida muy pobre a las 8:30 pm llegas a cenar y ya no tienen vino lo único bonitls playa
Nelly G
Nelly G、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月18日
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
andy
andy、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
Nice hotel
Loved the service, had a little issue in my room and the fixed right away.
Nayely
Nayely、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月8日
Super mais pas de wifi
Super séjour, all inclusive avec service de chambre. Seul hic : pas de téléphone fonctionnel dans la chambre et pas de wifi dans les étages durant tout le séjour. On nous a dit chaque jour que c'était juste un réglage puis que ce serait réparer mais au dernier jour que ça ne fonctionnait qu'à la réception. Dommage. Sinon tout était nickel
menoua
menoua、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
Love this Place
Sheila
Sheila、5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月24日
Péssimo hotel sem manutenção
Péssimo. Hotel decadente, comida horrível, atendimento precário. Não recomendo.
Miguel
Miguel、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月21日
Needs to be repaired & updated.
Cancún is amazing however the resort definitely needs some TLC. Leaking roofs & paint falling off. Restaurant's that are not open. Employees on strike for 2 days.
宿泊されたお客様
5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Good for price
The hotel is old and has had numerous repairs, paint is peeling in places. The staff was great. MARTIN greeted us and was great. The staff in general was great. The beach and pool are nice as is the service. Food was good.
For the price it was good but you get what you pay for. We have definitely stayed in nicer places and paid more for it.
The room was nice. 2 restaurants were not open when we were there.
jeff
jeff、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月18日
The property is an older property. The room that I stayed in the door latch was broken. The room had an odor. Saturday night after making it back from the club, I tried to order 24 hr room service and they never answered the phone. The pool area was nice and the location of the property was great. I think the inside of the rooms needs to be updated, and there are a lot of things on the property that need updating.
Jasmine
Jasmine、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月17日
My husband, and I stayed at the Hotel Golden Parnassus in room 114 during our vacation in Cancun. Unfortunately, our stay turned into a distressing experience due to a serious security breach within the hotel.
To our horror we were robbed inside the roomand several valuable items were missing.
We immediately reported the theft to the reception. The hotel sent Officer and Manager to investigate. We were informed that there were no security cameras covering the rooms and that only a few people had access to guest rooms. The hotel promised an internal investigation, which they said would take 24 to 48 hours.
We felt utterly unsafe and unprotected during the remainder of our stay. To our disappointment, the hotel lacked adequate security measures, such as cameras in critical areas. We also felt that the hotel staff's response was inadequate and dismissive.
I would strongly advise anyone considering staying at Hotel Golden Parnassus to think twice, especially if you value security and peace of mind during your vacation. no refund still.
Maria
Maria、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月17日
There is no air conditioning in the lobby or restaurants. The staff service is excellent. The beach is very good. Overall we had a great time. Very good food and drinks
Estrella Gonzalez
Estrella Gonzalez、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
Good
Rajwinder
Rajwinder、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月16日
Everything is really nice, clean, staff so kind, food options but the only thing I didn’t like is that the building inside doesn’t have A/C. The rooms do have A/C, but not the building. It’s open to give the beach type feel but it gets hot and humid. That is not to my like personally but it may be nice to other people.
Alex
Alex、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
Dragana
Dragana、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
Nighat A
Nighat A、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月14日
Stayed a lot of places in Mexico and this place has great staff everybody goes above and beyond for you❤️. Could use some updates and repairs. Beaches were perfect beautiful. Will return😎
Marty
Marty、9 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月14日
Need fix the telephone in room
Carlos
Carlos、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月14日
El hotel es un poco viejo pero la comida es muy rica
Marcela Fabiola
Marcela Fabiola、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月12日
There was no air conditioning anywhere. Roaches in our room. The place is falling apart everywhere and the food was terrible. The beach was beautiful.