I needed to add a day to my reservation but was told by Syed with Hotels.com, that I needed to make a new reservation and the property would allow us to combine both Reservations. Well that was not true. The property manager was going to make me and my family check out and have to come back to check in at 3pm. So if I wanted to stay in the room, it was going to cost me $35. Then the manager said he would give me $10 off and I had to pay $25 to be able to stay in the room.
Very Disappointed with this situation and property. Will not be staying here again and may not use Hotels.com if this is how members are treated.
Lorena P. With Hotels.com was very helpful and resolved the issue I had when I contacted Hotels.com.
I hope someone contacts me to try to help resolve my issue and make sense of what happened that I was told the wrong information.
Thank you for your response in advance.
Abe
Abe、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 22 日
Ellen
Ellen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 21 日
Ellen
Ellen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 11 月 14 日
The stay was nice. The rooms were clean. The staff was friendly and professional. Overall it was really nice.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 10 月 23 日
Ok room.
Rosalyn
Rosalyn、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 10 月 16 日
Kia
Kia、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 16 日
Elizabeth
Elizabeth、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 8 日
Ms. Dot made the entire process a pleasant experience.
Evelyn
Evelyn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 10 日
Tiffany
Tiffany、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 9 月 1 日
Broken toilet bowl, dirty carpets, rust on applicances, non working microwave just to mention the few… unpleasant smell