Housekeeping was hard to talk to and the floor was never vacuumed during my stay. Bathroom floor was never cleaned. I had to mop with a towel
Debbie
Debbie、8 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
Christi
Christi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
Not Impressed
This hotel is in a safe part of town and is relatively close to some good food and drink spots in Anchorage. Our check-in process was not good. We arrived well after check -in and our room wasn’t ready. The front desk attendant told us to come back in an hour. We came back over an hour and a half later, and the room was still not ready. We offered to change to a non-accessible room, and then suddenly a room was available. The room was nice, the beds were comfy, and the pool and hot tub were great. Overall the hotel is nice but it needs some work. The carpets need shampooing and there are many deferred maintenance and housekeeping issues that need attention. The “restaurant” was not good at all and the happy hour drinks were pretty expensive. I’m not sure that we would stay here again, which is a shame because it is so close to being really great.
Jennifer
Jennifer、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月13日
Tyler
Tyler、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
Anchorage
Hotels, nice clean quiet it’s a great place to stay
Nicole
Nicole、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月31日
Excellent hotel
Nice room, nice choices for breakfast, the staff were very nice. Overall great place to stay
Julia
Julia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月29日
Needs a deep clean of the rooms.
I was not pleased with the cleanliness of my room at this property. It did not spell great either. I have stayed at the hotel many times and have not experienced this before. My only reprieve was that I was only staying for one night.
Jon
Jon、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月28日
There was no hot water either day for shower, toilet did not work and no one came to fix it.
James
James、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月26日
Madonna
Madonna、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
Barbara
Barbara、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月26日
Joe
Joe、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月26日
Barb
Barb、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
Nice major upgrade since last year.
Improved !
Thomas
Thomas、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月17日
Hotel was very accommodating when I had to stay extended days due to flight cancellations.
Sven
Sven、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月15日
Fasil
Fasil、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Kimberly
Kimberly、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
William
William、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月8日
just ok
Vernon Lynwood
Vernon Lynwood、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月6日
Well the service was not good. Night deck lady was sketchy. We had to change our room because the window lock was removed and there was signs of people crawling into the room from the roof.
We were robbed out of our vehicle directly in front of the hotel. Then told by the lady there are only cameras on other locations of the building.
This hotel is not staffed well at all
Joe
Joe、1 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月1日
Deisy
Deisy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月27日
Location is great - restaurants nearby, lots of parking.
AC di not work, shower did not drain so flooded bathroom floor.
I reported these to front desk during stay and at checkout.
Not a major gripe - just giving you honest feedback.
Tim
Tim、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月21日
The property looks great from the outside. Got keys for our room to find out the AC didn't work & we didn't get the mountain view we paid for. Back to the front desk to find out that we were stuck with our room, so off to the pool to cool off. Pool was closed for construction. We spent good money on a summer get away! No AC, no mountain view, no pool or hot tub, blood or feces on our office chair & no call back from the location manager. Zero help from hotel staff, all we ever heard was we need to talk with the manager. For some reason the manager mysteriously was never around the hotel to address our issue or concerns. I truly would've picked somewhere else if it wasn't falsely advertised.
Tonya
Tonya、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
Efgicient and helpful dervice
Hans
Hans、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月14日
The staff was courteous and friendly. The rooms were clean and quiet.