Very good for family with kids. Every one hour they have activity in pool and also show at night time. All staff friendly so satisfy with this price range.
Dinner restaurant booking open only 8am-2pm on the day for dinner but most of restaurant booking become full at 8:15am, so have to wake up before 8am everyday.
restaurant booking is possible only between 8am-14pm, so i cannot book any of restaurant after i checked in 3pm for the first day. also, just 10 minutes after 8am, many of restaurant is full. therefore, no choice but to have taken dinner in buffet where food quality is not good.
most disappointing thing is bad hospitality of frond desk staff. those
Horrible experience as soon as i got there...my room got changed 3 Times...check in was at 3 i didnt get a room until 5. Air conditioning was not working and when i aske them to look at it...i recieved an upset employee mad because he had to go check it out...when i finally got a room there we no towels to be found. I asked for towels and it took them an hour to bring them up. Worst experience ever...FIND ANOTHER SPOT
Javier Omar
3 泊旅行
8/10
El servicio de recepción es demasiado lento
Ricardo
4 泊の家族旅行
10/10
Quedé encantada con mi estancia , el servicio excelente todos súper amables , las instalaciones están muy bien , y tienen muchas actividades para los niños , hotel 100% familiar con áreas muy bonitas para los niños , la comida estuvo excelente con gran variedad
Pedro
2 泊の家族旅行
6/10
Drinks 5/5, Service 4/5, Food 2/5. Do yourselves a favor and deeply research before going. No pickup shuttle was inconvenient start. Look on their website to get an idea. The offered meals at included restaurants were sub par we didn’t even waste time going. We ate to survive; food was edible at best. They upgraded our room yet there was a mildew smell coming from vents, the smell stuck to my clothes. Sanitation is questionable I seen a lady grab handfuls of onions with her bare hands & put it on buffet bar. Also seen a lady scooping ice cream with her bare hands knuckles deep. Loved the spa worth the money. Nightclub bar was fun end cap. You can typically drink from 10am-2am. They restock mini fridge each day free of charge w/ sodas waters and 2 can beers. Enjoyed the adult pool. You can take a bus for 12 pesos or $1 to lively area but be aware of bus hours. They did decorate for my mom and gave bottle of champagne for her birthday and she was treated like a queen.
宿泊されたお客様
3 泊の家族旅行
8/10
Room climate was an issue, not able to adjust. Control is there but don't work
Alex
4 泊の家族旅行
10/10
Todo de maravilla te reciben con algo refrescante, muy atento el personal instalaciones buenas , diversión para los niños genial !!
Muchas actividades
María petra
4 泊の家族旅行
6/10
No es malo del todo, pero le falta sabor a la comida y las instalaciones necesitan mantenimiento. En mi habitación la regadera hacia que el baño se inundara y se fundió un foco. De ahí en fuera, todo bien.
Diana Ximena
2 泊旅行
10/10
Amanda
4 泊の家族旅行
10/10
Juan
2 泊旅行
8/10
Buena experiencia en el Hotel Crown Plaza Paradise de Cancún.
CRISTIAN M
4 泊旅行
8/10
Ancora meglio delle aspettative, mini club bellissimo, personale sempre cordiale e sorridente. Cibo più che discreto.
Marco
2 泊の家族旅行
10/10
Vanessa
4 泊旅行
2/10
gabriela
2 泊の家族旅行
10/10
Ezequiel
6 泊の友人との旅行
2/10
Cockroaches in the room, in the closet and in the bed. The same menu every day. Few staff.