クラウン パラダイス クラブ カンクン オール インクルーシブ (カンクン)

Service was amazing with the exception of the workers at Los Gallos resturant, we had a reservation for 6:10 and they couldn't find our name so they wouldn't seat us and it was my husbands 40th birthday! I was very upset and dissapointed by the way the restuarant manager handled the situation.Also the need to reserve every single day the resturant for that night is so not needed as the restuarants are never even near full. Our bell boy Jesus was great and the waiters at the Palapa buffet Alexis and Hector were Amazing great service and great attitudes!!

El servicio de recepción muy malo,

Mattress no so good

This is a great pick for families! We had such a relaxing stay because of the comfort-level we felt having the kids with us. The food was easy and convenient. We were surprised how hard it was to get a reservation at the sit-down restaurants, but the buffet was convenient. Typical buffet food: nothing to write home about but plenty of options for everyone in our crew. Kids Paradise was such a cool amenity! We loved having the option for us adults to have some alone time while the kids played in the supervised water park. The rooms were clean and just as they appeared in the photos. The only negative was how hard the beds were. Our family is used to some more pillow-top type sleeping accommodations. Overall, good experience that I would recommend. Staff was extremely helpful and friendly. The beach was awesome! The pools were great.

Excellent beach and pools. Food just ok. Check in terrible.