We have stayed here a couple of times.
Pros:
It is an older property but it is clean and the common areas are taken care of. The rooms are dated and simply furnished. The breakfast is warm and simple but the kitchen staff shows pride in their work.
Cons:
The plumbing has a lot of hard water buildup, were loose and the toilets ran on both visits.
This stay the bedsheets were obviously stained from an earlier guest. They appeared to have been washed but the stain was unacceptable. It was late so I ended up placing a towel over it so I could go to bed.
The next day I asked the front desk to have the bedsheets changed to a non-stained sheet. That night the same thing happened. Late arrival, same stained sheet, too tired to deal with it, just covered it with a towel.
I understand trying to save on operating costs, but crappy plumbing and nasty bedsheets need to be taken care of.
We had hoped to find a reasonably decent place to stay in East Tucson. If they had addressed the issue of the bedding I would have given them a better review. As it is, neither the front desk staff or the cleaning staff did their jobs or seemed to care. When I asked for an adjustment the lady said they couldn't do anything because it was booked through Expedia/Hotels.com. She just blew it off because she knows I will have to go to a lot of extra effort to address their failure.
Average facility, Terrible service. Just another disappointing experience in the hotel industry.