I came from Japan to stay for 10 days by myself.
All front-desk receptionists were responsive and kind.
During my stay, the room key broke down, and the people in the next room smoked, so I couldn't spend comfortably on the ocean-view balcony. I used the translation app to tell the front desk.
They took care of this problem. They helped me a lot.
About the kitchen, bed, and bathroom, everything is clean. The view is the best. The security guards who patrol the hotel always greeted me with a smile.
I came from Japan alone but felt comfortable and safe. Thank you very much.
Naomi
10/10
airaimi
1 泊の家族旅行
10/10
Super rapport qualité prix.
L hôtel a besoins d’une rénovation c’est certain, mais le rapport qualité prix pour être sûr la plage de Sunny Isles est imbattable.
Le valet parking a 50$ / nuit c est abusé par contre.
Steve
9 泊の家族旅行
6/10
Taieb
9 泊の家族旅行
8/10
Great resort hotel on the beach. Clean and spacious suites, with large balconies. Easy access. Great valet car service.
James
5 泊旅行
10/10
The hotel was convenient and excellent services.
Stacyann
2 泊の出張
10/10
This place is a very nice hotel. We enjoyed it very much. The location is perfect especially being close to Haulover Inlet. The views of the ocean were great.
Dale
4 泊の家族旅行
8/10
The room was great. The food and the view as well. Some staff members could be a little more friendly.
Jeremy
2 泊の出張
4/10
4º vez que fico no hotel. Isto pq sua localização e, por estar na beira da praia facilitam muito. Porém, cada vez me decepciono mais. Recepcionistas sempre mal educados e, o fato de pegar uma acomodação de 2 quartos e ofertarem apenas 2 cadeiras de praia ao invés de 4 prejudica muito. Desta ultima vez, até a cama do quarto suite estava quebrada e faltava utensilios na cozinha (sempre foi bem completa). Dentre outros pontos que acabam dificultando a estadia.
Fernando
7 泊の家族旅行
2/10
This hotel is outdated but that’s not that important. The workers are rude when we got there we needed help getting our luggage to our room and the worker said to just grab the cart and take our luggage, then when checking out I noticed they had the restaurant charge to my room when we had breakfast at the restaurant my husband had paid the bill so the manager Mr.Alvarez did remove the charge, then I said can I pay some in cash and he said yes but now on my credit card it shows I owe the whole amount when I should only owe the remaining balance since I paid $cash for some of the bill very poor customer service at this hotel and very understaffed not to mention when we ate breakfast there at the restaurant inside the hotel it took like almost an hour before we got our food. I won’t be staying here anymore.
Veronica
2 泊の家族旅行
4/10
A limpeza é péssima. O chão da cozinha estava escorregadio, parecia gordura. O carpete era muito manchado e a 1 hora da madrugada fomos dormir e tive de descer a recepção para trocar os 4 travesseiros que cheiravam muito ruim.
Na cozinha não havia uma frigideira, só tinha uma faca de serra. Limparam o quarto e não repuseram o kit para o café e não trocaram o pano de prato que estava sujo. Levei a recepção e disseram que iam trocar, mas não retornaram. Precisa melhorar muito a governança. Não vale o valor da estadia.
宿泊されたお客様
3 泊旅行
6/10
Location is amazing —directly on the sandy beach. Amazing view from the room.
Everything is old and not clean. Hotel needs renovation ( at least change carpets in the rooms, smells badly and refresh walls )
Charge for everything - starting from
Umbrella ( $ 28) on the beach and ending with parking ( $40 per day)
Hotel has resort fee -$25 per day which covers only 2 beach chairs and towels. You will need to pay extra for umbrella and also if you have more than 2 ppl in the room you will need pay for beach chairs for them ( $40)
Myroslava
4 泊の家族旅行
8/10
Richard
2 泊の家族旅行
4/10
The suite was roomy, but the shower had sand in the bottom and mold on the wall. The bedroom was nice size and clean.
The fold out couch was an aweful place to sleep however, with a very thin matrass over sagging springs. Service was generally unfriendly and the whole place looked a bit tired, certainly for the money.
Jan-Willem
2 泊の家族旅行
8/10
Snezhana
5 泊旅行
8/10
julio e
5 泊の家族旅行
2/10
Guillermo cox
3 泊旅行
6/10
Luz
3 泊の家族旅行
8/10
Sergey
5 泊の家族旅行
4/10
The AC didn’t work, the water in the shower ranged from scalding hot to boiling hot and ice maker in the fridge didn’t work.
Richard
4 泊旅行
4/10
The room was dirty - the floor especially. The room also did not have a lock for the balcony and our family has a toddler- not safe. We asked for them to fix it but they didn’t until later the next day. The restaurant food was nothing to write home about. They have a pool, and the jacuzzi was broken, it also had a ring of grime around it. My stay was not satisfactory. They even charge you for chairs at the beach. Valet is also another 50 bucks a night. Not worth it.