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Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly hotel with 6 restaurants, near Old Town

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Interior detail
Property amenity
Children's activities
Room, 2 Queen Beds, Park View, Tower | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
Main amenities
  • Housekeeping (on request)
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 spa tubs
  • Lazy river
  • Free water park
  • Breakfast available
  • Free theme park shuttle
  • Health club
  • Sauna
  • Steam room
  • Valet parking
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
The price is $429
includes taxes & fees
$377 per night
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 2 Queen Beds, View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Mobility Accessible, Tub)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Atrium View)

Exterior

Room, 1 King Bed, Balcony, View (Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Atrium View)

Exterior

Room, 2 Queen Beds, Balcony, View (Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony, View (Emerald Bay, Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, View (Emerald Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, View (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony, View (Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View (Emerald Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Room, 2 Queen Beds, View | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Emerald Bay, Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Smart TV, Netflix, pay movies

Executive Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Pool
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9.0 out of 10, Wonderful, (3160)
The price is $203
includes taxes & fees
$179 per night
Dec 15 - Dec 16
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About the neighborhood

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746

What's nearby

  • Old Town - 2 min drive
  • ESPN Wide World of Sports - 7 min drive
  • Disney Springs™ - 10 min drive
  • Epcot® - 14 min drive
  • Disney's Animal Kingdom® Theme Park - 18 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive
  • Kissimmee Station - 19 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center features a free water park and puts you just a 5-minute drive from Old Town. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Old Hickory Steakhouse, one of 6 restaurants, serves dinner. Other highlights include 3 outdoor pools, a lazy river, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 1718 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 4 AM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • WiFi and wired internet access in rooms*

Parking

  • Onsite self parking (USD 38 per night; includes in/out privileges)
  • Onsite valet parking (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*
  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free water park access
  • Children's pool
  • Lazy river
  • Free theme park shuttle
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (406660 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service
  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 51.53 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • In-room bottled water
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • WiFi is available in guestrooms for USD 14.99 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.99 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 25.50 for adults, and USD 10.00 to 25.50 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.00 per night

Parking

  • Self parking costs USD 38 per night with in/out privileges
  • Valet parking costs USD 50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

Does Gaylord Palms Resort & Convention Center offer free cancellation for a full refund?
Yes, Gaylord Palms Resort & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gaylord Palms Resort & Convention Center?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Gaylord Palms Resort & Convention Center?
Sorry, pets aren't allowed.
Is parking offered on site at Gaylord Palms Resort & Convention Center?
Yes. Self parking costs USD 38 per night. Valet parking costs USD 50 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Gaylord Palms Resort & Convention Center?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?
Check-in start time: 4 PM; Check-in end time: 4 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Gaylord Palms Resort & Convention Center and nearby?
Onsite recreation at Gaylord Palms Resort & Convention Center includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Gaylord Palms Resort & Convention Center also has 3 outdoor pools, 2 bars, and a sauna, as well as a steam room, an arcade, and a picnic area.
Are there restaurants at or near Gaylord Palms Resort & Convention Center?
Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jessica, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melody, 2-night family trip
Verified Hotels.com guest review

6/10 Good

john, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Resort & Location
Beautiful property with top notch amenities.
Alex, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bruno, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Belcida, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yeily, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The atrium is perfect and family friendly!!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Property
Great customer service and a beautiful property. Small issue with ants in our room, but we were able to be moved to another room. Not an easy shuttle service to Disney so be prepared to Uber. Additional charge to use a cart to unload your items to your room. Also, room comes with 4 passes to the pool. Additional passes are $50 regardless of your room type - even for a kid if they are +36”. Food at all of the restaurants is top notch!
Melissa, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Randy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul J, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Pool service
Dont bother paying for chairs at the pool. We payed for premium seating for 3 days and every day we noticed people sitting in reserved seating without paying for it, they issue rist bands and the people didn't have the wrist bands which were white. big waste of money if you ask me
Brian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, amazing water park and pool area. Kids had a blast!
Maria, 2-night family trip
Verified Expedia guest review

8/10 Very Good

The property and staff are great! Now the cons: The price is not the price. Be ready to double your rate with every kind of fee they can throw at you. Water park is always closed. Common area is beautiful, but half of it was closed for a private party. Just feels like we paid full price for limited access. We will still give it another try. It’s a nice place.
Mosart, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Love pools and entertainment
Rosalia, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Pool area: need to pressure wash stairs for slides. Restaurants: need more variety : breakfast buffet: what a waste of place, they should open for dinner as a Italian place sale pasta and pizza. Entertainment: so many conventions rooms empty : a movie theater for guests, and a nightclub for guests, these would make a big difference so guests don’t get bored and would come back. You guys have plenty of room to make nights more entertaining because now is always the same.
Harold, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A 1 Customer Service!
Jeremy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Magical Place
This was the second time for me and my family in Gaylord Palms Resort $ Convention Center. It is a magical place full of different activities to do. I love it and for sure I will come back.
Daniela, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place, but wasn't happy about the tiny bathroom
Evelyn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I simply love it !!! One of the best hotels I ever stayed in my life , super clean , the construction is mint , service is incredible , from lobby to pools and restaurants , it’s amazing and the water park is huge and amazing !!
yaina, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We always have a great time there.
nancy, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Activities for kids; pools were great; loved the market
KIMBERLY, 4-night family trip
Verified Expedia guest review