Terrible experience here. Rude staff and very low quality rooms. Would not come back again.
Artin
Artin、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月10日
ruido en las noches por la musica en la piscina y en el loby
Jose
Jose、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月10日
El hotel es simplemente fenomenal. Excelente ubicación con playa excepcional, él personal es muy amante y atento, muy buenas amenidades. Realmente vale la pena pagar el all inclusive.
Volvería muchísimas veces más
Jesus Alberto
Jesus Alberto、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月23日
The views of the beach and ocean are gorgeous! We were very happy with the service/staff and the amenities at the facility. The music at night was fairly loud, especially for rooms near the pool. It would usually quiet down around 9:30-10pm. There was also some construction going on over a few days in the lobby that removed bar/pool table, but otherwise the overall experience was great!!
Brooke
Brooke、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月2日
Overall, our stay was quite pleasant.
The hotel is located near the La Isla mall so it's a quick walk to many restaurants and activities.
However, the beds are quite small. We got a queen bed which really turned out to be a double.
There are no elevators as far as I saw.
The beach area does need some upkeeping but overall it's kept clean.
Reception staff depending on who you get can be rude.
Breakfast had very little vegan or vegetarian options. It's just beans and plantains fried everyday. Nothing major.
Live music every night and it is very loud.
AC in room works but not sure you can really adjust the temperature.
We did not get all inclusive. It's 3000 pesos per day if get it separately. We did not. Any additional stay will cost 400 USD per night. Literally no consideration given if you want to extend you stay.
Convenience shop is excellently stocked but prices are quite high.
However, the hotel staff (except for few receptionist) was very friendly. They truly deserve merit.
Kuldeepkumar
Kuldeepkumar、9 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月27日
Claudia
Claudia、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月24日
Esteban
Esteban、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月17日
Overall, amazing staff and location. Very easy to book transportation and it’s a very nice area near a mall. We only had one issue with the hotel since two staff members assured us a free dinner in their downstairs restaurant only for them to tell us last minute that it was not “valid”. This hotel definitely needs to have better communication because this definitely seemed intentional to in a way trap us to eat there. Our server Hugo was extremely kind and made this entire situation so much better. So please be aware of this before booking
Julissa
Julissa、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月4日
Muy bonito Hotel, buena atencion y la zona de playa muy bonita, aunque habia sargazo, quiza limpiarlo un poco mas seguido , pero se ve hermosa la playa.
Obet Julián
Obet Julián、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月29日
Gorgeous beach great staff. Very clean comfortable rooms.
Michael
Michael、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月26日
Nyashia
Nyashia、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月24日
The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!