Our room was falling part. The ceiling was all falling down it was super run down and really old. We also went for lunch at the bar the waitress was super rude the whole time and terrible service. Won’t stay there ever again.
Joanne
Joanne、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月10日
Matthew
Matthew、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月10日
We booked Pinestone resort in Haliburton Sept 27 and 28. They didn't have working air conditioning nor heat. They had a fan and a small heater that we could plug in. No breakfast either. They also had issues for more than 24 hours with TV - no access to any programs, just "snow". The pool, sauna, and exercise room were also out of commission. They would do nothing because i booked with 3rd party,and suggested I contact Expedia. We have stayed here before. No issues. I have never given a bad rating before. We were so disappnted. We attended a wedding and celebrated our 50th anniversary on the 28th. The accommodations kind of took the romance out of our celebrations.
Denise
Denise、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月5日
Michael
Michael、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月4日
Julie
Julie、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月29日
This hotel was in poor condition both inside and out. Rooms are outdated and very worn. Outside was neglected, pools were empty and cracked, gym and sauna closed. There was no water pressure, very little hot water and I couldn’t get the shower head to even work. The service in the restaurant was awful and at breakfast they had no orange juice, milk or apple juice, yet the hotel was almost fully booked all weekend because of a water cross event being held there. This place needs to be torn down and rebuilt before I will ever stay there again.
Lindsay
Lindsay、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
Good
DANIJEL
DANIJEL、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
Breakfast at the restaurant was excellent! We appreciated the friendly, efficient service. Also, the price.The front desk staff were helpful and pleasant. The property as a whole is in need of upgrades (ie carpets) and refurbishing.
Lois
Lois、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
We ate breakfast in the restaurant both mornings. The service, food and price were all excellent.
Lois
Lois、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月9日
the amenities offered were closed with no advanced notice, hotel was rundown, filthy, carpets throughout and in the room (was rippled) & restaurant were filthy , receptionist has torn jeans, Restaurant - carpets were not cleaned in weeks. Windows were dirty. Service & food in the restaurant was acceptable.
Monica
Monica、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Staff was excellent. Hotel was located conveniently for our needs. Restaurant was comfortable w/good service.
Unfortunately both indoor & outdoor pools were not open. Outdated, worn carpet in hallways & rooms. The place looks like it could use some attention.
Elizabeth
Elizabeth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月1日
JAMES
JAMES、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月31日
Leigh-Ann
Leigh-Ann、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月31日
Sophie
Sophie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月31日
The buildings and the structures are in very bad shape. Every building and structure is run down, outdated and falling apart. The outside pool hasn’t been used in years. The inside pool isn’t working. The staff claim that it’s a mechanical issue. Real issue is that there is no money to fix the problem. No money has been spent on this resort in years. The outside areas around the villas are rotten and falling apart. Hugely unsafe. Stay away from this resort unless you like staying in a dump.
Nancy
Nancy、6 泊の家族旅行
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6/10 (良い)
2024年8月29日
Disappointed .pool not available...then cable tv not available...hardly space for parkling..considerin your price..not impressive.
Sharon
Sharon、1 泊の家族旅行
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2/10 (不満)
2024年8月28日
Room keys didn’t work at first, screen door doesn’t close, air conditioning didn’t work and pool wasn’t available. Not too pleased being our first time here. Won’t be back.
Erin
Erin、1 泊の家族旅行
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2/10 (不満)
2024年8月26日
beautiful golf coarse and lovely scenery. The carpet that is on the main stairs from the lobby to the dining/bar was so full of dirt that I felt I was walking on concrete. The down stair carpet still had some deflection left but not much. Brass kick plates, nice, but water tarnished 2" -3 " of al the kicks. Ugly. Carpets in the hallways were well worn and have loose areas that were bubbled away from the floor. In my room neither the air conditioner nor the heater were working. Coldest day of the summer, thus far. You get the picture. STAFF were sensational.
peter
peter、1 泊の出張
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2/10 (不満)
2024年8月25日
The staffs are so rude and unfriendly and unprofessional! They even didn’t know when the restaurant will open. We had to go out and have our dinner at The Dockside Patio as the Stone 21 restaurant of Pinestone resort was closed. No body should visit this place. Worst place for a getaway! Don’t recommend at all!
Go to Bonnie View Inn and have food at The Dockside Patio. Very friendly and professional staffs and amazing view.
Sanjida
Sanjida、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月24日
We have golfed here numerous times and really like the course. The “resort” however, is run down, neglected and has poor service. During our stay, the pool was closed and the satellite wasn’t working so there was literally nothing to do once we got back to our room. Our balcony overlooked a parking lot. The staff didn’t seem bothered by this in the least. Would never stay here again.
Kelly
Kelly、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月18日
Resort is old and outdated, rooms smelled
CAROL
CAROL、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月17日
Christine
Christine、3 泊旅行
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2/10 (不満)
2024年8月15日
Poor interior of resort. Vibes were not healthy.
Rehan
Rehan、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月14日
Our stay was good, but the property is extremely rundown
Peter
Peter、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月13日
Nice property, but you have to maintain the rooms and buildings or you will loose them. Your staff are going to get fed up with your lack of investment!
Customers will not come back for musty rooms with wrinkly carpets and annoying dim lights