The hotel is not what it used to be. Feels run down and need of updating. The 5th floor is currently having the air conditioning units across all rooms updated. We felt like we were on a building site. Holes in the ceilings and plastic coverings along the corridors. Luckily, there was no work being done over the weekend as many of the bedrooms on this floor were out of service and it I am sure it would have been noisy. Not sure I would stay here again.
Paul
Paul、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 13 日
Hotel was clean, modern, and in a perfect position for our visit to the theatre,
On the minus side we had to ask for more teabags and milk as only two were left by housekeeping.
Alan
Alan、1 泊旅行
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4/10 (まあまあ)
2025 年 9 月 13 日
Matt
Matt、1 泊旅行
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8/10 (とても良い)
2025 年 9 月 13 日
Andrew
Andrew、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 11 日
Muhammed
Muhammed、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 10 日
Martin
Martin、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 10 日
Ricardo Omar
Ricardo Omar、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 9 日
In the Heart of Birmingham- Convenient, Walkable
It’s attached to the Mailbox Birmingham, including the parking beneath, so makes it convenient when driving there and close to almost everything great with the Birmingham city centre.
Great service by the warm and friendly staff and liked that there was outdoor seating (limited) at the front with a view to some of the city. Great for that ice cold pint of beer!! :-)
If and when I’m back in Birmingham, probably my first choice or among my preferred choices.
Ah, Malmaison are also a pet friendly establishment too, if this helps.
Sanya
Sanya、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 9 日
Excellent city centre hotel
Very friendly check in lady who was lovely. My room was spacious and clean and bed was comfy! WiFi was great. Breakfast is outstanding. I also used the bar and the restaurant for dinner and both are great. The gym was good with heavy weights and a cable machine and squat rack. Central location - can’t fault it.
Michael
Michael、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 8 日
Olivia
Olivia、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 7 日
Lovely hotel
Easy check-in, excellent communication before the stay.
The breakfast was 10/10 - especially the granola!
Comfortable and spacious rooms.
Charlotte
Charlotte、2 泊旅行
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8/10 (とても良い)
2025 年 9 月 6 日
Ian
Ian、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 5 日
Daniel
Daniel、1 泊旅行
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8/10 (とても良い)
2025 年 9 月 5 日
Reasonable for the price
Friendly staff, nice bar, they had run out of several types of drinks however, room was looking a little tired but clean and comfortable
Garry
Garry、1 泊旅行
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6/10 (良い)
2025 年 9 月 5 日
L
L、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 9 月 5 日
richard
richard、1 泊の出張
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8/10 (とても良い)
2025 年 9 月 3 日
Martin
Martin、1 泊旅行
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4/10 (まあまあ)
2025 年 9 月 1 日
Security concerns
We had booked in and went for a drink came back and took key didn’t work. My partner went down to reception to get more keys and when he returned we accessed the room to find a couple in there and they had been issued our room. This is extremely concerning for the security aspect of this as if I had if left my personal belongings in this room they could have had access to it and vice versa. There was no check when my partner went back downstairs to reception to check who he was. Despite reception sorting this out and another trip reception offering us a free stay this has left us feeling disappointed as this is a hotel we have stayed at frequently. I now have no faith with the hotel and this put a dampener on our stay and evening as I was worried if someone would be able to access our room on this basis it had happened to us in the first place then the other couple also. Unbelievable.