The staffs here are very kind and makes you feel you are invited. Even when you had a small problem caused from the hotel, the way they respond is so quick and polite that you don't feel bad after all.
Tram station is very close and not so far from downtown. Beautiful restaurant and room. Recommendable.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月1日
Ása Tholl
Ása Tholl、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月31日
Cem
Cem、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月29日
Run away from breakfast!!!
Everything was good except the breakfast. Indeed, it was a nightmare. NO more cups, mugs, plates. Moreover, no more fruit salad, pancakes.
Every one was in a rush trying to find something to put the food on when there was something to eat. Lastly, I've paid 36 CHF for one breakfast. Very expensive for a so bad experience!!!
Grégory
Grégory、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月27日
Terrible experience
The management of this hotel is terrible people. I gave a high score so that my review would be higher. We had made a reservation to stay for the last two days of our 4-day vacation. However, on the day we were to board our plane and leave, a relative of ours passed away and we were forced to not go on this trip. Despite us adding the death certificate and explaining the situation, they did not care at all and charged us for two nights of accommodation which was very expensive. You cannot reach anyone from the hotel by phone or e-mail anyway. The owners of this place are opportunists, devoid of human feelings and who have made it a principle to rip people off. Sleep on the streets and do not go here, at least you can sleep with a clear conscience.
Erhan Deniz
Erhan Deniz、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月24日
Walter
Walter、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月21日
Jeg kommer ikke tilbake
Er vant til at Novotel er bedre enn dette..
Negativt:
- Tar ingen eur eller usd kontanter (de andre hotellene aksepterer)
- Dårlig frokost
- Følger ikke med toalettsaker som de andre hotellene gir
- tok altfor lang tid å sjekke inn
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Muito bom
Ótimo hotel com bom custo-beneficio. Nao fica no centro, mas é de facil acesso por transporte publico.