We got in very late, 3 a.m. and the receptionist was friendly and helpful. I believe we got the last room. There was some man sleeping on the lobby sofa, which was disturbing. I had called twice earlier to say we'd be late and that I'd requested in my res. a room close to the elevator or on the 1st floor because of mobility issues (this does not mean an accessible room). So we were given an accessible room. We are both tall and everything (except the toilet) in the room is set low which is difficult on its own, but to not feel clean is worst. The sheets and comforter felt clean, but the carpeting and tile floors were not. The room had a musty smell like the pool (right down the hall). The ac barely worked so the room was on the humid side. We had to put a towel in the tub to shower because it wasn't so clean.
I've never stayed in a room with 14 recessed lights, 1 flickered and 2 had no bulbs. To say the least, it was 'enlightening '. This will not be on my list of stops again.