Shower head water barely getting out / window blind broken and cannot pull up
Light not working
Otherwise across the performing art stadium which made easy to go for concert
Roger
2 泊の家族旅行
10/10
Shaun
1 泊旅行
10/10
Great girls weekend trip for our competition dance team! Convenient to coliseum and shopping and only 20 minutes from downtown.
Peeples
2 泊の家族旅行
8/10
Hotel stated our room would be cleaned every-other day. We stayed 4 nights and our room was never cleaned.
Other than that, we had a great stay.
John
4 泊の家族旅行
10/10
Stay was great. Staff was friendly . Pool table in the lobby was awesoms .
Jason
2 泊の家族旅行
8/10
Gonzalo
2 泊の出張
8/10
Kelly
2 泊の家族旅行
8/10
One morning didn't have forks to eat with, the next it didn't have bowls... The fridge in the room was all frozen up, had to defrost it, even then it wasn't cold, but still froze stuff .. shower could have been cleaner.
Christopher
3 泊旅行
8/10
We love Tru hotels! It’s our first pick always. This time is the only time they didn’t have coffee… they said the machine was broken… shouldn’t they have a back up machine?! Just a thought. Also, if they would put small coffee makers in the room that would help. We are coffee drinkers and had to go drive to get coffee each morning.
The hotel was excellent though! We will stay there again!
Meghan
2 泊旅行
10/10
Clean quiet comfy . Exactly meet our expectations
Syndy
2 泊旅行
6/10
Room does not have any micro wave and Air conditioner is making too much noise and asked us to carry the towels from reception to the room. Over all service is not up to the mark.
Purna Siva Prakash
1 泊の家族旅行
6/10
The room was not very clean after check in, there were fake eyelashes on the mirror and fingernails on the floor along with dirt. The sheets were not clean and we had to ask for extra blankets but the service was very good and the people were accommodating.
宿泊されたお客様
2 泊の家族旅行
10/10
Marlon
2 泊旅行
6/10
Yun
1 泊旅行
8/10
宿泊されたお客様
1 泊旅行
8/10
Dennis
1 泊の出張
8/10
Danielle
2 泊の友人との旅行
8/10
It was good. The blinds were not complete, room was to bright at night. Had to ask for towels. The room has soap, shampoo and lotion. Snacks and beverages available to buy at check in desk. Ice machine and water available. Exercise room. Indoor pool. Clean room. Walls are thin as far as voices carrying. Self serve breakfast was fantastic. Pleasant staff.
Cindy H
2 泊旅行
10/10
Cory at the front desk was a terrific! Always smiling and friendly.
Dianna
3 泊の家族旅行
10/10
I liked that breakfast varied a little everyday. I have a gluten allergy. I was very pleased to see that Tru hotel offers Udis individually wrapped gluten free bagels every morning.
Rebecca
3 泊の家族旅行
10/10
Dominick
1 泊旅行
10/10
Tina
1 泊旅行
10/10
Guy
1 泊旅行
6/10
Upon arriving we noticed we only had two towels in our bathroom for 3 people. No washcloths or hand towels. We had to ask for additional towels/washcloths throughout our stay as we did not get any housekeeping services during our 5 day stay (not by our choice). Additionally, there is a $25 per day incidental fee that was charged to my card at the beginning of check-in that is not mentioned in the booking. To top things off one night consisted of music that went on well after midnight in the hotel parking lot. So loud I could hear word for word the lyrics to every song played. It was apparent hotel staff didn't care about other guests trying to sleep.