No hot water in the shower.
I called front desk but no one was available to fix due to the morning rush. I had to wash my hair in the sink.
Front desk told me for 30% discount but bill was not revised even a week after and the original $amount was kept charged to my corporate card that I found out via Concur.
Very old hotel, low level of service, they might be facing the shortage of manpower though that is not convincing enough to pay over $400 per night.
NOT WORTH to the PRICE.
MIYAKO
MIYAKO、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月23日
Lori
Lori、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Saif
Saif、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月21日
Fabulous
Such a beautiful hotel with so many amenities. Room service breakfast was fabulous. Love the designer toiletries and the bath. Down comforter, fluffy robes and mini bar make this stay so luxurious. Check in process does take a while because staff seem to be trained to go over all the amenities in detail and there are so many. Everyone was so helpful and friendly.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
JoAnne
JoAnne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月17日
All Good Things
Top-notch property! It checks all the boxes - excellent service/amazing staff, luxury look and feel, spotless rooms, and great location. This was our second stay and we have decided we will only stay at Sofitel from now on when we travel to Philly.
Paula
Paula、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月17日
Very enjoyable as always.
Donald
Donald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
Samantha
Samantha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月10日
Central
It was fine nice hotel in a central location.
Gavin
Gavin、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
Wonderful Stay
Our stay began with a marvelous doorman greeting us - his name started with a J- possibly Jameel. The hotel lobby and bar area were beautifully appointed and checkin was a breeze. Our suite was lovely although bathroom lighting is lacking. Drinks at the downstairs bar were very good and overall the staff were very friendly. We’ve stayed here before and will be back.
kenneth
kenneth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月8日
Laura
Laura、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月8日
Comfortable stay; terrific service
Excellent, caring service from the front desk staff and bellmen. The bed was perfect. Slept really well with my thrashy husband!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月7日
Bad food service
Food service very bad. I had 2 meals and experience 2 mistakes. Valet very expensive and it takes 25 minutes to get the car.
Breakfast did not have chocolate although is in the menu, so if you don’t drink coffee or tea the is no option mainly when you have kids. I did not left service at the restaurant as the service was not good but they added 10$ without asking… I caught it at the check out.