Originally, I took this hotel because I thought a bathtub is available here. However, I found nobathtub when I arrived at the hotel (around midnight). It was my responsibility because I hadn't confirmed that when booking my room.The next morning, I told a receptionist about that. She was kindly rearranged my room soon and I got a room with bathtub. Overall, receptionists and staffs are all very friendly and helpful as above. Equipments, cleanliness, breakfast, all excellent. This time, I visited Genova to attend a conference. I'm really looking forward to staying at this hotel with my families another time.