Inside the hall are many steps and doors that make it hard with the luggage.
LINDA
1 泊の家族旅行
8/10
2 issue (room 408):
- worn/scuffed headboards
- inadequate bath curtain - not able to fully draw it so the floor did get wet
VIJAY
1 泊の家族旅行
4/10
The hotel seemed to be undergoing some renovation and my room had lots of moths
Ben
1 泊の出張
6/10
Timing of the stay was unfortunate as the hotel is undergoing a much needed restoration which I was not aware of prior to booking
Ratings might be different when the work is completed
Colin
1 泊の出張
6/10
A good hotel but way too expensive in my opinion after all fees. Room is nice but super loud outside all night long and if you like your room pretty warm you can adjust the thetmastat which really frustrated me especially at $500 a night. Beyond all that it’s a good location and certainly not my worst experience but this should not have cost this much.
Matthew
1 泊旅行
8/10
The menus for the restsurant and room service should be available in the rooms or online. Otherwise, very nice. Also, they should male it clear that on any given floor, there are steps, like 8 down and then 8 back up. One of us struggles with stairs.
George
1 泊の家族旅行
10/10
Lillian
1 泊の友人との旅行
8/10
Lok
3 泊の家族旅行
10/10
Great location, great hotel, great service! Would stay again in a second!
Terry
2 泊旅行
10/10
cynthia
1 泊旅行
6/10
The hotel itself was nice enough and the service was good. The issue we had was one that unfortunately cannot be corrected. It is for the reasons below we will not be staying there again: the lift was so small we had trouble Gerri g our luggage + toddler in a stroller into the car. Once we got to ou floor, we encountered two small flights of stairs on the way to our room. Again, with the toddler in a stroller and luggage from two weeks of travel, this was extremely inconvenient.
Tom
1 泊の家族旅行
10/10
Quick overnight - perfect!
Marylaine
1 泊の家族旅行
10/10
Robert
2 泊旅行
10/10
Despite ongoing renovation, hotel maintained an exemplary high degree of cleanliness and customer service
Richard
4 泊旅行
6/10
Good location and good breakfast. However, hotel outside and lobby area are under construction. Elevators were busy and the key system was not working. Overall not the Hilton experience we were hoping for. They should mention the construction so guests can decide if they wish to book.