The hotel is in a fabulous location and has the potential to be grand and impressive but, at the moment is a building site.
Check in was disorganised and I was sent away 3 times before my room was ready nearly an hour after check in time.
The room was nice, clean and spacious but the bed was not comfortable and every time next door used their bathroom it sounded like the water was flooding through our ceiling!
The bar staff were lovely and very helpful but I'm not sure we'll be back.
Lisa
Lisa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月19日
Hamed
Hamed、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月19日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月17日
Xmas shopping in the capital
Trip to the city centre for Xmas shopping. Friendly staff & amazing location
Always stay here & book lounge access
Donna
Donna、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月16日
matthew
matthew、2 泊旅行
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8/10 (とても良い)
2024年12月15日
Lorna
Lorna、1 泊の家族旅行
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4/10 (まあまあ)
2024年12月15日
Not Christmassy
It was an over night stay visiting Edinburgh Christmas markets and castle with my sister. The foyer of the hotel was very nicely decorated and the reception staff were pleasant but the rest of the stay wasn’t. The dining room was cold and the bar staff looked liked they’d rather be elsewhere, no Christmas decorations, no Christmas music and certainly no Christmas cheer there. We didn’t eat there because of this and went across the road where the Christmas service was exceptional. Also one of the lifts didn’t have any lights in it. I know they were doing building work in the hotel, but they really could have made some Christmas effort.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月13日
Nancy
Nancy、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月5日
Great stay
Was ideal for a 1 night stay, we only used the hotel to sleep in but was in a great location and all the staff were more than helpful
Jon
Jon、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月3日
Unfortunately not a good stay for the price we payed, they had contractors in doing alot of work and making alot of noise, swearing in the corridors and creating alot of dust around the elevators
Aiden
Aiden、2 泊旅行
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8/10 (とても良い)
2024年12月3日
Youmna
Youmna、2 泊旅行
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8/10 (とても良い)
2024年12月2日
Friendly,helpful staff. Great location.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月30日
Nice room with executive lounge access
It is very close to the station and Royal Mile. Not easy to access the hotel from the Waverley station. Need to navigate uphill via Cockburn Street with your luggage or you access North Bridge from Prince Stree. The building is very vintage but the interior is newly renovated. We stay in an executive room with lounge access. Nice lounge with different drinks and snacks. The room is spacious but the only shower is available but you've got all you needed in the room.