Quiet nice comfortable bed, water pressure in shower terrible
Bruce
1 泊旅行
10/10
Todd
1 泊旅行
8/10
Tracey
1 泊旅行
8/10
Had a bit of an issue with our first room this was quickly rectified, many thanks to the wonderful staff. The food and service at
Ruth
2 泊旅行
6/10
John
3 泊旅行
8/10
Excellent stay
Trent
1 泊旅行
6/10
Lucas
3 泊旅行
4/10
Booked a king & got a twin. Very daggy bathroom. Air conditioner on its last legs
Phil
1 泊の恋人との旅行
4/10
Really disappointing stay at the Mercure. I have stayed there three times in the past six months, this was by far the worst and I will choose another option in the future.
The room was smelly, it was musty when we arrived, there was no option to open the only window to get any fresh air. The skirting boards were damaged and coming off from the wall near the bathroom, making me question if there was a mould issue. The bathroom had a very bad odour coming from I assume the drains. We closed the bathroom door overnight but it was extremely unpleasant to shower in. The shower grout had mould.
We arrived late at night and were checking out before 7am so it was not worth raising these issues to swap room at that point of the night.
The grounds are beautiful but the rooms leave a lot to be desired.
Narelle
1 泊の恋人との旅行
10/10
We loved the property, as it was clean and spacious. Also, we loved the setting, it was beautiful. We would definitely stay here again.
Mary
1 泊の家族旅行
8/10
Interesting hotel like a resort. Have a nice garden and pond.
Can’t open the curtain as it faces call park directly.
Wei
2 泊旅行
8/10
Close to Sovereign Hill. Comfortable but aging.
Phillip
1 泊旅行
10/10
Excellent staff and facilities
Fergus
1 泊の出張
8/10
peter
1 泊の出張
8/10
Enjoyed our stay here....nice property
Barry
1 泊旅行
10/10
Only thing i did not like was the amount of outside lighting and not having the option to turn it off. I need a dark room to sleep and the room was far too bright of a night.
Peter
2 泊の出張
6/10
Sound of an alarm of some kind every few seconds was annoying.
Elaine
1 泊の恋人との旅行
4/10
Very old and tired, holes in carpet, mould in bathroom. Bed was comfortable at least.
宿泊されたお客様
1 泊の出張
6/10
We had a room for 3 adults. Room was not clean. TV only hade 3 Chanel’s, unable to chrome cast due to no internet connection. Spoke to reception who came to the room to say they only have Chanel 7, ABC and SBS. Blamed it in the renovations, which were not mentioned when we booked. The Breakfast was sub standard, soggy hash browns, cold bacon and eggs. Not happy with this place as we paid a lot for only 1 night.