Rooms are absolutely terrible, toilet never flushed, rooms are dirty, beds have stains, when asked to change rooms, was told we would have to pay, which we ended up doing. Family members paid for an extra bed and ended up getting a mattress to sleep on the floor, was absolutely shocking, Apart from Parv, all staff members were rude obnoxious. Sarvjeet (duty manager on the day) we checked out was very rude to one of our family members who asked for compensation and gave an insulting offer of rs1500 (£15). Should rename the hotel to Horror hotel, do not stay here!