We asked to be shown the room before checking in. Their "show room" was not even close to the website, it was very dirty and you get bowled over by the moldy smell. We left and will be filing a claim, Thank goodness we bought insurance.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月5日
The room smelled of mildew. The bathroom was dingy and had stained counters. The curtains were so worn that they had holes in them. The shower trickled out water. This was one of the worse stays I have ever experienced.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月3日
A hot mess!!
I checked out as soon as I checked in as soon as I entered the room my allergies flared up the room smelled horrible
Dinasty
Dinasty、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月2日
Not to clean and smelled
sean
sean、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月2日
Derek
Derek、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
The bedding had stains on it and it was clear that the bedding was made from the prior guest. There was hair and dirt in between the sheet and blanket.
Kayla
Kayla、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月10日
Bates rat hotel on steroids
The place is not habitable for humans. Rat feaces and cockroachs all over. White powder on the floor. This is not even mentioning the prostitutes and pimps as well as the drug dealers in the building and doing drug deals outside. The big mirror on the rooms are also sceptical and have a feeling they are watching the rooms as there are cameras everywhere. How this place is allowed to use you services let alone have people actually booking there with families is beyond anything I could imagine. On top of that I took out the extra for cancellation etc and was told the hotel refuses to refund me the nights not used. I'm taking it as a learning lesson and hope anyone who sees this makes a better choice than we did.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月10日
Hurricane evacuation stay
We were here because we were displaced for the hurricane. The room was teeny and didn’t seem very clean. The overall condition of the building wasn’t great. However, the people who work there were very nice.
All in all it served its purpose for what we paid
tara
tara、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月2日
Couldn’t finish the stay. This was the dirtiest hotel I have ever been in. It was non refundable and I still left and said forgot the money I’ll keep my peace.
Marcellous
Marcellous、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月30日
Jasmine
Jasmine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月29日
After not having power for 22 hours we finally decided to get a hotel. Staying here before in 2015 and having a good experience we thought this would be a good place to stay. However the environment was sketchy with the type of people hanging out. The entire building had the worst smell u could imagine. The first set of keys didn’t work had to get a 2nd set for them not to work then had to go wait in maintenance for 20 min in hallway for the door to still not work. Asked front deskto switch us to a different room because obviously it would have been harder to get a refund for him to lie and say that they were completely sold out. He made us wait another 45 min before changing our room. Then we had to endure someone sounding like they were being beaten all night from screams. I understand you pay for what you get but this beyond the worst experience I have ever had and will report to BBB. There’s definitely either drug dealing or sex trafficking going on here. I absolutely feel a complete refund is more than due for this
Jessica
Jessica、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月26日
The check in lady was very nice. That was the only good thing about this hotel. The smell was horrible. The elevator was disgusting. Got to my room and everything felt moist. I was afraid to touch anything. Just grabbed my bag and left. Stayed at another hotel. This hotel should be closed. It was smelly and dirty.
Chrys
Chrys、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月24日
Melecia
Melecia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月24日
Smoking only hotel.
I was surprised I had to make a $50 deposit in case I smoked in the room. I am not a smoker and requested a non smoking room. As soon as I went in the room I understood why they wanted the $50 deposit. The room stunk like cigarettes and there were cigarette burns in various places in the bathroom counter. I realize this was a very inexpensive hotel but still. The room itself was in poor condition. The nightstands were falling apart and the refrigerator was rusty. The guy at the front desk did have them clean the room extra for me but that cigarette smell is in the carpet for good.
Mario
Mario、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
Natasha
Natasha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月18日
Rashika
Rashika、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月14日
Natasha
Natasha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Juan C
Juan C、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月25日
Propaganda enganosa
Em geral condição do péssima. Totalmente diferente do que mostra as fotos. Banheiro sujo. Quarto cheirando mofo e cachorro molhado. Café da manhã não tinha mesa para sentar e serviam apenas pão com manteiga, mufin, cafe e suco. Ventilação do banheiro suja, barulhenta e com goteira.