2/10 (不満)
2025年3月1日
Bedbugs and double charges
This was a bad stay from start to finish. The guy who checked me in charged me $92 despite me already paying on hotels.com
When I double checked and told him he said someone else with my surname had reservations and that was the mistake- his supervisor would refund in the morning
The room I got wasn't the one I booked and I got bed bug bites (avoid 113 if you're staying here!) luckily there were 2 beds and the other seemed ok
The lady I saw in the morning was more helpful and is looking into it with the manager, though she couldn't find another person with my surname or record of the transaction he made. Hoping it gets resolved soon, but can't recommend
david
david、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ