The staff was ill prepared for serving guests to include being rude upon arrival. On check out the staff was trying to force us to pay again, luckily we travel with our receipts and were able to prove to the hotel that we had in fact paid through Expedia. Overall we were disappointed with our stay and would not recommend it to anyone.
We were really disappointed considering the price.
There was not even hand lotion in the bathroom. If you had a bath, you have to stand up to reach the soap, shampoo dispenser.
We had dinner in the dungeon which is expensive. The waiter that initially served us just about dumped everything on the table. The waitress that brought our food was sniffing continuously in your ear whilst dressing the food. We ordered 3 of the same meal. One had so much sauce the food looked like it was in soup. My husbands had quite a lot of sauce and mine had hardly any. We had to ask them to bring some sauce for my husband and I.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Jonathan
Jonathan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月2日
Katri
Katri、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月13日
p
p、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Got there at 11pm. No one in reception so had to hunt him down. Nobody behind the bar so no drinks.
Would I stay there again .. Absolutely
Just a great place to be.
Kenneth
Kenneth、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
Felt like we stepped back time,and were honored guest of royalty
Ralph
Ralph、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月21日
The decorations and atmosphere were lovely and contributed to the castle experience. The drinks and the food are slightly more pricey compared to the city. The room was big and the staff was very friendly. I would totally recommend this property for an escape from the city.
Maxime
Maxime、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月21日
.
Michael
Michael、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月17日
We enjoyed staying in an actual Scottish castle. The castle offered a nice base to explore Edinburgh (30 minute drive). You will not have the same conveniences of a modern hotel such as air conditioning but overall it has been great.
The fine dining dungeon restaurant offers a unique atmosphere though the food was not to our taste. We much preferred the Orangery the more casual restaurant on site.
Kate
Kate、2 泊の恋人との旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
Amazing experience. Especially enjoyed having drinks in the library, visiting with the falconer, relaxing in the spa, and dinner in the dungeon. Worth every penny!!
Cynthia
Cynthia、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月28日
Not enough dining options
David
David、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月8日
disappointed
was really looking forward to the night here. great dinner but too expensive. room was nothing special for staying in a castle. uncomfortable beds. breakfast is only complimentary with beads, coffee, etc. we used the spa facilities which my daughter loved. would not stay here again because it’s not that special.
Deborah
Deborah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月29日
It was great
Mitzi
Mitzi、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月14日
Dyrt for lite
Fantastisk bygning i finne omgivelser men dessverre en ganske trist opplevelse! En del slitasje generelt! Unngå å spise i restauranten. Veldig dyrt for ekstremt lite mat! Jeg kommer ikke til å anbefale dette sted til andre.
Margo
Margo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月5日
Wow!
Just wow, treat yourself and stay here. Unreal experience all around. Exceptional service excellent food unreal atmosphere rooms and property. Too much to take in for just one night.
Ryan
Ryan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月29日
Lynne
Lynne、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月24日
Sharon
Sharon、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月7日
This is the real castle deal!
We were thrilled be allocated room 4 in the large turret of the castle. A red four postered bed themed room with all the glory of days gone by. The bathroom was located down a narrow hallway near the door to the room and that made for some fun too! It felt really special! The ghost of Lady Catherine sadly didn't visit us and we slept like babies. Dinner in the dungeon was sensational and drinks before and after in the lounge rounded off the night. Brekkie was fab and the staff were super helpful from go to woah! Now that's a castle stay!
Yvette
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月6日
Absolutely beautiful. It’s a REAL castle with lots of history. The rooms are beautiful. The bathroom is amazing. The bed was comfortable. We would definitely stay again.
Jennifer
Jennifer、1 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年5月1日
An impressive castle building which makes use of many different rooms. Feels like you are able to explore inside and out. Twin castle bedroom was very disappointing though with damaged / stained furniture. Bathroom had serious issues - broken shower head, blocked drain and seized hot water tap. Nowhere near the standard expected for the price paid. Food and some staff ok, lacking the refinement and quality for a 4* rating (or 5* as the board at the entrance claims!)
Kyle
Kyle、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年4月29日
Lovely unique hotel
Lovely visit to the hotel. Certain areas like the bathroom could maybe do with a bit of an update