The staff was ill prepared for serving guests to include being rude upon arrival. On check out the staff was trying to force us to pay again, luckily we travel with our receipts and were able to prove to the hotel that we had in fact paid through Expedia. Overall we were disappointed with our stay and would not recommend it to anyone.
Building work ongoing. Noise at 8am not good for the price. Most unsatisfactory
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月25日
David sloan
David sloan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月2日
Disappointing Overall Experience
The castle is a stunning building from the outside. Once inside, however, you are in a very tired environment. The hotel is in desperate need of some investment/renovation. The food was delicious and elegantly presented. Some of the service was first class while the majority was sub-par. No value for money.
Jason
Jason、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月11日
Overall great castle experience!
Ronyard
Ronyard、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月5日
Sakshi
Sakshi、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月25日
The hotel advertised itself as pet friendly. When we arrived with our dog they told us we would have to stay in the lodge , not the room in the castle I had originally reserved,because they didn’t allow dogs in the castle. Then they gave us an inferior room up 2 flights of stairs that I had to climb with my bad knees. I was extremely disappointed.
penny
penny、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
We had a superb and enormous tower bedroom in this wonderful old castle, which is full of public areas to read and chill. Hugely atmospheric. Highly recommended.
Neil
Neil、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
Fantastic evening meal’s
Chris
Chris、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
Alison
Alison、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月13日
Disappointed
We were really disappointed considering the price.
There was not even hand lotion in the bathroom. If you had a bath, you have to stand up to reach the soap, shampoo dispenser.
We had dinner in the dungeon which is expensive. The waiter that initially served us just about dumped everything on the table. The waitress that brought our food was sniffing continuously in your ear whilst dressing the food. We ordered 3 of the same meal. One had so much sauce the food looked like it was in soup. My husbands had quite a lot of sauce and mine had hardly any. We had to ask them to bring some sauce for my husband and I.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Jonathan
Jonathan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月6日
Raquel
Raquel、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月26日
We are 2 couples who chose this beautiful castle hotel, equidistant between our homes, for 1 night to celebrate our ruby wedding anniversaries.
First impression was favourable, then we were led to our rooms. So disappointed with the basement location &
tired decor. Dungeon dining experience wasnt what we expected having seen different options on the hotel website just 2 nights before arriving. Food was tasty, but scant.
Breakfast was very disorganised. Cold plates for self service cooked food which had ran out & took a while to be replenished. No glasses for fruitjuice. Cafetiere of dreadful bitter decaf coffee & weak tea from a flask were served. Staff training/customer service requires addressing.
Christine
Christine、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月25日
It was a different experience
stephen
stephen、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月24日
Was a neat castle & grounds. Lots to do. Just wish we had more time there.
Trevor
Trevor、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
Just loved everything about it!
Angela
Angela、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月11日
Jeannine
Jeannine、2 泊旅行
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4/10 (まあまあ)
2024年10月2日
Katri
Katri、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月1日
I would never stay here again. Extremely disappointing food and service for the price we paid. The property is beautiful but that is all.
Jayson
Jayson、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Amazing location. Really enjoyed our experience at the Falconry. Remember to pre-book your spa services.
SARAH
SARAH、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月28日
The grounds were spectacular to walk around the falconry area and the trails around the castle were idylic