We have been very happy when we stay at the Embassy.
Arthur
Arthur、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月22日
Cozy!
Nice comfy suites with all the amenities needed.
Angela L
Angela L、1 泊旅行
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6/10 (良い)
2024年12月22日
Millicent
Millicent、2 泊旅行
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6/10 (良い)
2024年12月20日
Great Amenities, Heat not working in the Suite
The amenities are great. Breakfast is stunningly good, and the overall facility is nice. There is a happy hour in the evening.
The room was clean but disappointing. The heat did not work, I ended up opening the hide-a-bed to get an extra blanket. The shower was out of body soap, and the trim rings around the shower head were not caulked down for some reason.
The sink drain ran very slowly. Most of this stuff should be trivial to fix.
Keith
Keith、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月17日
George
George、3 泊旅行
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8/10 (とても良い)
2024年12月13日
Barbara
Barbara、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月10日
Teresa
Teresa、3 泊旅行
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8/10 (とても良い)
2024年12月10日
John
John、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月9日
Christmas in Scottsdale
Family weekend for Christmas activities around Scottsdale- Embassy Suites was decorated for the holidays and the service and accommodations were wonderful!
Kelly
Kelly、1 泊の家族旅行
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4/10 (まあまあ)
2024年12月5日
Never going back
First night was noisy and no heating. I asked for a different room and was told it was fully booked. Not true as there were many empty rooms by me that i could see through the entrance windows. I switched room the following day and the heating wouldn’t work. Call maintenance, super nice guy came twice and try to fix it but nothing. Mold in the vents and the bathroom, horrible condition. Hair everywhere, obviously not well cleaned. Never going back. Maintenance guy and Sylvia at reception were the only good thing about the property.
Francesca
Francesca、2 泊の出張
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10/10 (最高に素晴らしい)
2024年11月29日
We enjoyed our stay! Great location for shopping and dining!
Donna
Donna、7 泊旅行
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6/10 (良い)
2024年11月28日
ENRIQUE
ENRIQUE、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月27日
Great stay
Great stay, very tasty cook-to-order included breakfast! Fun happy hour complimentary drinks daily (5-6:30pm)
Dean
Dean、3 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年11月24日
juan pablo
juan pablo、3 泊の家族旅行
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2/10 (不満)
2024年11月18日
Azucena
Azucena、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月16日
Great Amenities
This place has the amenities you want. Free cooked breakfast and parking. It has a daily free happy hour never seen anywhere else. A nice pool and large fitness center. Its location is near all the great Scottsdale restaurants. What else could you ask for
Alex
Alex、6 泊旅行
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4/10 (まあまあ)
2024年11月12日
Erik
Erik、4 泊旅行
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2/10 (不満)
2024年11月12日
Karen
Karen、3 泊旅行
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10/10 (最高に素晴らしい)
2024年11月11日
Shayna
Shayna、2 泊旅行
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4/10 (まあまあ)
2024年11月9日
Do not stay here! Dirty!
The hotel was extremely dirty on the stairwell and walkway to the room. The room was renovated but still had a smell to it that reeked of old cigarettes. I got up in the middle of the night and a cockroach was perched on the toilet. When I che led out at 6 am, the clerk never asked me how my stay was. This was an aweful experience.
Mary
Mary、2 泊の出張
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2/10 (不満)
2024年11月6日
Where do I start. My heater was broken for two days. When I asked them to fix it they lied and said the engineer was right in front of them and was walking my way. After several calls and nearly an hour later, an engineer showed up. While he was there they tried to radio to him a cover story on why he was late. I could hear it. The engineer was mortified.
But also, the something broke in or above my room that sounded like a B17 bomber was in the room. The whole room shook. I have a recording of it. It’s horrible. I thought the room was going to explode.
Of course, the restaurant was locked during its dinner hours. We all waited outside, while someone showed up 15 minutes late with no sense of urgency.
When I brought this up to the manager (well first I had to wait at the unmanned front desk) she had little concern, cut me off and said there is nothing they can do except shop me across town.
Don’t go here. Or do if you want. The management and staff won’t care either way.
Robert
Robert、3 泊の友人との旅行
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6/10 (良い)
2024年11月3日
Not So Good
Room needs to be remodeled, sink was clogged, carpet was wrinkled and paint was scratched. Landscaping needs some love.
Jon
Jon、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月2日
Tamela
Tamela、4 泊旅行
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10/10 (最高に素晴らしい)
2024年10月30日
Too much attitude at check in.
I am not a fan of reviews that complain about check in staff, however the gal whi checked me in was rude and nasty. I arrived early and had called to see if I could check in early. Was told no problem it would be a $50 charge. When I arrived the gal at front desk said it was $90. She asked who said $50. I of course didn't realize I needed to have so much information. She eventually agreed to $50 but, with extreme attitude. The hotel is nice with an unbelievable breakfast included.