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The Hey Hotel

4.0 star property
Mountain hotel with restaurant, near Mystery Rooms

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hey Hotel

Lake
Exterior
Standard Double Room | In-room safe, desk, soundproofing, free WiFi
Family Room | In-room safe, desk, soundproofing, free WiFi
Family Room | In-room safe, desk, soundproofing, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Free breakfast
  • Parking available
  • Ski facilities
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Bathtub or shower
The price is $244
includes taxes & fees
$228 per night
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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Dec 8 - Dec 9
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 1 min walk - 0.2 km
  • Interlaken Casino - 7 min walk - 0.7 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km
  • Harder Kulm - 11 min drive - 5.4 km

Getting around

  • Bern (BRN-Belp) - 46 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 6 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk
  • ‪PizPaz - ‬1 min walk

About this property

The Hey Hotel

The Hey Hotel puts you within a 10-minute drive of Mystery Rooms and Lake Brienz. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 192 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 15.00 per day)
  • Height restrictions apply for onsite parking
  • Onsite garage
  • 24-hour offsite parking within 492 ft (CHF 15.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 50

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 10.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Parking

  • Self parking costs CHF 15.00 per day
  • Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?
Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hey Hotel?
Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hey Hotel?
Yes. Self parking costs CHF 15.00 per day.
What are the check-in and check-out times at The Hey Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.
Is there an onsite casino at The Hey Hotel?
No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.
What is there to do at The Hey Hotel and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway rentals.
Are there restaurants at or near The Hey Hotel?
Yes, there's an onsite restaurant.
What's the area around The Hey Hotel like?
The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 8 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around
John, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hey Hotel. Thank you!
We stayed at Hey Hotel in Interlaken. It was fabulous. The Hotel App made finding the easy, and we absolutely loved this hotel. Thank you for a memorable experience.
Tina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Haley, 3-night trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Brittany, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Pratik, 4-night trip
Verified Expedia guest review

6/10 Good

Expectations were not met
For a 4-star hotel, the rooms were not in very good conditions. We even had to move rooms because our first room did not have a working A/C and the room was located on the top floor with a slanted ceiling. The 2nd room had an A/C that worked better, but the room needed a lot of work, felt very run down. Also amenities are missing, no toiletrie items, no glass ware, no creamer, just too nasic for the price we paid.
Natalie, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Kristin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very clean and comfortable. The staff were excellent and we had a lovely stay. Right by all the local transport and food options. I would highly recommend this to anyone.
Alyssa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice clean rooms, friendly staff, great location with lots of dining options - 6 min walk to Interlaken west and a 5 min bus ride to Interlaken OST.
Pallavi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

if you are visiting Interlaken this is one of the hotels to consider for sure.
Ahmad, 2-night trip
Verified Expedia guest review

2/10 Poor

Horrible customer service
Dharmesh, 2-night trip
Verified Expedia guest review

2/10 Poor

I don’t recommend this hotel . The staff is really irresponsible and we booked AC room and the AC in the room is not working and they even don’t offer any room to swap .
catherine, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great location, property is outdated, need remodeling and better color scheme of carpets
Mohammad, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were super friendly and very helpful - even walked me to the bus stop and made sure I got on the right one.
Keil, 2-night trip
Verified Expedia guest review

4/10 Fair

The rooms did not have air conditioning & it was very hot
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The location is fantastic. The room is big except for no supplies. The hotel resturant is also very good. Good for the family as there are 4 beds in the room.
Ella, 1-night family trip
Verified Expedia guest review

8/10 Very Good

sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and good hotel
Fantastic hotel in a good location. Good for both train stations in Interlaken. Very accommodating - my air con wasn’t working but they sent a maintenance man straight away. When it was not fixable they sent up a fan which was more than adequate. Friendly staff.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My cousin and I had a lovely stay in the Hey hotel. The hotel was clean and modern with all the requires amenities. The staff were friendly and helpful. Our room has an AMAZING view. The breakfast buffet had a variety of choices. The location was perfect. Lots of shops around. It was approx 5 mins walk to Interlaken West and approx 17 walk to Interlaken Ost. The walk to the Interlaken Ost was so nice with such beautiful views but if you don't wanna walk then there's a bus stop right in front of the hotel. Would love to return back in future.
Epina, 2-night trip
Verified Expedia guest review

6/10 Good

Nice stay, but expensive!
A great location and good stay, nice breakfast and staff were friendly. However, cost of hotel very high so i feel value for money is low. If you need a good hotel and willing to pay more, would reccomend.
3-night trip
Verified Hotels.com guest review

6/10 Good

This is a convenient and reasonably priced hotel in Interlaken. A 5 minute walk from Interlaken West and 20 minutes from Interlaken Ost. Staff were friendly enough. The room was incredibly hot however as the air con did not seem to work properly. We asked for it to be looked at and they said it was working, but we were unable to sleep comfortably whilst there.
Hayley, 2-night romance trip
Verified Expedia guest review

6/10 Good

Overall very good property with great breakfast options. Near to bus station and walkable to shops and train station. Only downside AC was not working as expected and it was too warm.
Shreyans, 3-night family trip
Verified Expedia guest review

4/10 Fair

NO Hand Soap. No Shower Gel.
Check In Man with glasses, was terrible. He seemed frightened to talk to a guest. It was the check in guy at the next desk who was serving someone else, that shouted over to me "Welcome to The Hey Hotel". My own check in man then told me that room 530 was on the 4th floor. What an idiot, needs to be dismissed. Another problem was that there did not appear a full container of hand soap and the bath one as well appeared nearly empty. On Day 1, the evening, they both ran out. On Day 2 after my room had been serviced, BOTH hand and bath gels had NOT been replaced. So I had NO hand soap and NO bath soap. Despite me alerting reception, these were not replaced. Reception appeared very busy with a Japanese tour group checking In, and the maintenance man was busy because someone was stuck in one of the lifts.
Michael, 2-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"convenient location, nice restaurant, good also for aperitifs"
Reasons to Book
Spacious Rooms & Nearby Parking
Check-In Time
3:00 PM
Check-Out Time
11:00 AM