The staff was nice and friendly, they helped us with tips and advice even outside normal hours. The room is very comfortable and has a unique design which adds to the experience. Breakfast is plentiful and served privately, so you get to enjoy the view while having breakfast. The jacuzzi (honeymoon suite in our case) is reasonably private, contrary to most other hotels so you really get a unique experience here. The view is spectacular!
Mind you that the hotel view towards north West is a restricted by the massive cliff that the village is built on. So depending on the time of the year you may not have a direct line of sight to the sunset.
Pires
Pires、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月8日
Honestly, we had an amazing experience with Cilon Suites. The staff were very helpful, informative and will go the extra mile to make you feel at home. We loved it there and will highly recommend. Also, their breakfast was great and plentiful.
Phillippa
Phillippa、4 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2023年11月24日
What an unbelievable 2-night stay at the Master Suite. Absolutely stunning views and interiors aside, our host Stavroula and staff Donna were absolutely lovely, Stavroula being extremely responsive over WhatsApp on any questions and travel recommendations, even if super last minute, and Donna being lovely helping us with breakfast and room service orders… other staff helped us take unforgettable photos as well. 20 out of 10 experience
Calvin
Calvin、2 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2023年10月11日
Excellent service
Ameli, Nari, Nora and team were just excellent - they went above and beyond to make sure we had a very comfortable stay.
The location has a fantastic view from its position on the Caldera, and is a very short walk to the bus stop, ATV rental shops and restaurants.
Rohit
Rohit、2 泊旅行
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10/10 (最高に素晴らしい)
2023年10月4日
The cleaning, breakfast staff and of course Ameli are all amazing. Ameli genuinely makes Cilon what it is.
Standouts;
-Rooms were clean
- Beautiful views of the caldera. The location is a 25min walk to the main town Thira.
-Breakfast was enjoyable. We were able to order online and select a specific time where the beautiful staff would come and set up a whole spread outside facing the Caldera.
I had some unfortunate dealings with the General Manager which I found very upsetting. I somehow ended up with with two reservations on different platforms due to an ap glitch on one. I only noticed once both payments came out. I immediately alerted the hotel with in 24hours of payment being debited. To my distress the general manager initially offered me a $4000 credit note rather than a refund/reversal for the duplicate booking even though I had already paid the same amount to stay at Cilon in the coming weeks.
I was spoken to and treated really poorly by the general manager.There was a lack of humility and decency towards me. I spent hours/days crying and pleading for my funds back whilst on honeymoon in another country with my credit card maxed out. I will never forget the effort Ameli went to in order to resolve this. She mediated between myself and the general manager where I eventually had my funds returned after two months. Hence I still give Cilon 5 stars however hope that in future circumstances the general manager is kinder towards customers and learns from Ameli.
Natasha
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年8月6日
Everything about this hotel is superb, from the breathtaking views, the beautiful and spacious room, the amazing breakfast, and most of all to all the amazing staff who made us feel at home. Ameli and Stav and everyone else there are outstanding! Thank you so much for such a memorable stay, we will be happy to be back!
Netanel
Netanel、2 泊旅行
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10/10 (最高に素晴らしい)
2023年7月24日
JORDAN
JORDAN、7 泊旅行
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10/10 (最高に素晴らしい)
2023年3月21日
The stay was excellent. The host Stav was incredible. Breakfast was on point. Wine to die for. We came right before busy season so it was not crowded so a lot of construction going on but it was great still.
Brendan
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年11月13日
The staff was so sweet, met us with umbrellas in the rain, carried our luggage, and upgraded our room after the first night. The food was delicious and set up beautifully every morning. The views from this location were stunning. ⭐️⭐️⭐️⭐️⭐️
Amanda
Amanda、2 泊旅行
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10/10 (最高に素晴らしい)
2022年8月5日
Σταυρούλα was amazing! Everything was beautiful and clean! The view is amazing and you are not in the mix with all the tourists and noise. I would stay here again and again!
Lori
Lori、3 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2022年5月15日
The best place to stay at Santorini period. You will not regret booking at Cilon suites. This was our first stay in Greece and it was by far the best one, it set up such high expectations that everything was pale in comparison. From the exceptional service you receive from your super sweet and loving host to the way the entire property is set up, it’s truly breathtaking. We loved every part of our stay and will come back here again and again when we visit Santorini. Thank you for making our anniversary one to never forget Cilon 💙🇬🇷
Mukhammaddiyor
Mukhammaddiyor、2 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2022年5月7日
Espetacular!
Hotel fantástico, vista esplêndida e jacuzi incrível. Café da manhã maravilhoso servido no quarto. Funcionários super atenciosos e simpáticos. Me hospedaria novamente com certeza.
Mariana
Mariana、1 泊旅行
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10/10 (最高に素晴らしい)
2022年4月18日
Awesome View .... Staff very friendly
Jesús
Jesús、2 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2022年3月29日
Soyeon
Soyeon、1 泊旅行
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10/10 (最高に素晴らしい)
2022年3月25日
Javis De Jesus
Javis De Jesus、3 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2022年3月19日
Great stay & great staff. Very kind and nice
Nia
Nia、6 泊旅行
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2/10 (不満)
2021年12月5日
No pude utilizar mi reserva ya que por restricciones sanitarias no se me permitió el acceso al país.
Por la tarifa que elegí no pude modificar o pedir reembolso por la tarifa. El hotel no quiso tener ninguna concesión al amparo de las políticas de Expedia.
Oscar
Oscar、2 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2021年11月29日
뷰가 다했다!
너무 만족스러웠습니다!
자쿠지가 위층에 따로있는데 물도 정말 따뜻하고
뷰도 좋았습니다!
조식도 맛있었어요!
Kyeongseo
Kyeongseo、1 泊旅行
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10/10 (最高に素晴らしい)
2021年11月25日
Loved the stay here it was amazing and celebrated my birthday here, my husband & I enjoyed our stay! Stavroula was kind and very helpful throughout the whole stay, we would definitely go back soon!
Sabena
Sabena、4 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2021年11月19日
Excellent + more!!
My GF and I went to Santorini as part of a longer trip to the other Islands and Santorini blew our minds.
Colin suites are beautiful, clean, well kept and the view is out of this world.
The staff is amazing and they all went out of their way to accommodate us and make sure our stay was what we were hoping and more.
Kalispera and Mr Nari were so sweet and helpful.
Breakfast with the Caldera view was a dream come true.
If I could give this place more than 10 stars I would!
Donald
Donald、2 泊旅行
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10/10 (最高に素晴らしい)
2021年11月12日
Sara
Sara、1 泊旅行
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10/10 (最高に素晴らしい)
2021年11月7日
The staff was amazing! The views were breath taking. I truly enjoyed my stay.
Rosa
Rosa、1 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2021年10月25日
Staff was great. The pool is like the photos. Perfect for your photos and to see it like on Instagram. The breakfast was amazing amount of choice. You have little to no privacy when on the patio or in your pool. We had honeymoon suite. Main private jacuzzi facing out. The power unit had a patio about us, so they use the strip and 2l’ from you while your in pool. Or you deck. They can also see directly into you window to bed etc. So anytime they want use their patio they basically wall beside you and you try to pretend you don’t see each other. The pool beside again is 30cm from you. So if you turn your head to see them. You whisper as everyone will hear each other. The views from the pool and your photos are whey your there. We stayed 2 nights on a cave house in Oia with private pool and it was much better experience for privacy and space. The CILON suite also needs work inside. The shower head was rusty. Led lights on bed are broken. Shower has some cracks and just seemed dirty and needs to freshen up. The tv was smallled then a kids tv. We didn’t use it , but I assume if it rains or something you would. Like others have said. A few items like plates in room to enjoy your own snacks. The break day was amazing. The views amazing. The staff amazing. You will get the most amazing photos. But I would stay a again as having to whisper, people too close and walking before you while your in your Romantic pool.. on both sides of you and we had best suite. Honest