I booked this hotel as on hotels.com it said it had a deep soak bathtub. This is what sold this room to me. When we got to the hotel, there was a shower in the room. When I asked about the bath I was told that there is only one room in the hotel with a bath and thats on first come first served. I feel like I misold.
Amy
1 泊旅行
10/10
Quarto espaçoso e camas otimas. Chuveiro e atendimento deixaram a desejar
ELISABETH
2 泊の家族旅行
10/10
Sandra
2 泊旅行
8/10
It was good, a little of the duvet had some brown stuff, but everything else was good
Mark
1 泊の家族旅行
10/10
Amazing
Sharon
1 泊の友人との旅行
10/10
Excellent service and we were offered a free upgrade to an Executive suite, which was amazing and gave us lots of space for our family of 4. Staff were extremely friendly and helpful during our stay. When we stay in Cardiff again we will book the same hotel.
Helen
1 泊の家族旅行
10/10
Gemma
1 泊の家族旅行
10/10
Recent stay as we attended an event at the hotel. We had a great stay, lovely room, immaculately clean. Everything you
Need. Would stay again.
Rachel
1 泊旅行
8/10
Nick
1 泊旅行
4/10
Natasha
1 泊旅行
6/10
Hotel room itself is excellent but they now no longer have parking facilities (last time I stayed there, there was underground parking for £5-10/day) and you are charged a whopping £30 a day to park at the nearest recommended carpark.
Dominic
1 泊旅行
10/10
The rooms were very comfortable, spacious, clean and great. The halls and other parts of the hotel could use an updating.
Deborah at the front desk was so kind and helpful! Staff were all wonderful!
Delite
2 泊旅行
4/10
Stayed on the 8th of May in room 339 only one lift was working which left lengthy delays.my partner couldn’t walk to another lift due to having a quadruple heart bypass. Half the sockets in the room were not working. No mirror near a plug socket to do my hair pretty poor
Jill
1 泊旅行
8/10
Hotel and room were really first class and clearly recently refurbished
The only negatives were the pool area which is so run down and tired and there was only one working lift which meant long waits for breakfast and check out
Stephen
1 泊旅行
6/10
Sion
2 泊の家族旅行
10/10
The hotel was immaculately clean. Great location in central Cardiff. Staff were very friendly and welcoming.
Anna
1 泊旅行
10/10
Sam
5 泊旅行
10/10
Amazing stay, staff were so lovely and helpful. The breakfast was delicious and set us up for the rest of the day! The highlight of our stay was the pillows on our bed… PERFECTION. Would love to stay again.
Kathryn
1 泊旅行
8/10
Very good experience. Close proximity to city and castle.
Issue was the elevator out for the entire time that made entry and exit stranded / difficult - we stayed 6 days and it was out the entire time and other who stayed there regularly indicated it was regularly like this.
Lesley
6 泊旅行
10/10
A wonderful stay in this lovely hotel. All staff members were friendly, welcoming and attentive. The check-in experience was excellent, our room was available earlier than expected and we were given 2 complimentary drinks as it was my partners birthday. The room was spacious, the bed was really comfortable and the bathroom facilities very good. I marked the cleanliness down a little bit as there was a stain on the pillow and sellotape on the walls. Also, it would’ve been nice to have had some drinking water in the room. One of the lifts was out of order so the one lift that was available was very busy! Breakfast was nice, plenty to choose from and not too busy. We would definitely stay here again.
Nicola
1 泊旅行
10/10
Very very friendly reception staff. I go to the hotel at 11am to drop my cases and was allowed to check in early. A massive time saver! Room was great (lovely fluffy pillows)
Definitely staying here again