Excellent accomodation for holidays, highly recommended :)
Lee P
2 泊旅行
8/10
Our room was extremely spacious for the 6 of us. It was very clean and had a fabulous view of the city. It was close to everything that we needed and the trams were right out front. It was a little odd walking across the road and entering our room through a shopping centre and using a couple of lifts but the room was worth it. The only thing that we had an issue with was that the heating was only blowing out cold air. After ringing the man on the front desk (who was great), he confirmed that it was not working properly so he then gave us extra heaters and extra blankets which we used for the 2 nights we stayed.
Chantelle
2 泊の家族旅行
6/10
Website picture had a shower/bath pictured, my room only had a shower. It was possible to hear the building waste/laundry water due to the room being on level one.
Big windows to let in sun.
宿泊されたお客様
2 泊旅行
10/10
Great hotel and location. Staff are always friendly and helpful. Perfect for our needs.
Jason
1 泊旅行
6/10
The location was great for what we needed
宿泊されたお客様
1 泊の家族旅行
6/10
Tim on reception was fantastic. As we entered our 2 bedroom apartment we found that not much cleaning had been done except the beds were clean and redone. Kitchen floor was dirty and food particles still on the floor. The floor had not been mopped. No one had vacumed either as there were pieces of food on floor and even a dead beetle in one bedroom. Showers weren't clean and there was so much dust.
Tim came to our rescue. We left so he could do what the cleaners should have done. Thank you Tim.. The cleaners need a good talking to.
cheryl
2 泊の友人との旅行
2/10
No tv remote ,no hand soap ,empty red bull can left on bench
Lyndon
1 泊旅行
4/10
This was advertised as the penthouse- 3 bedroom with full kitchen blah blah blah. It was a great space for a three bedroom apartment but that’s where it ended. Spabath - not working (hadn’t been for awhile by the look of the bath), NO WIFI at all, 3 bowls and odd assortment of crockery, light globs blown or missing (big like the service and manager!!!) gas stove top not working and leaking gas that meant flare ups would occur when gas got to the one element that would ignite- fire hazard and scary dangerous!!! The dryer had more hair in it and wrapped around the filter than I have on my head - it made me gag to see. There was also a very large gap between the floor and the wall in the main bedroom that appeared to be wet and possibly why the spa bath wasn’t working. My feet were blacker from walking bare foot on the carpet than being at the F1 races all day in the dust - and mud! Besides being on the top of the building there was NOTHING penthouse about this apartment. Oh and it wasn’t even the building on the map it was a different place around the corner from the check in building!!!!
Sharon
4 泊の家族旅行
6/10
Very strong smelling cleaning products used. Air conditioning didn’t work and no one on reception after 6pm to ask. No remote for tv. Bed a bit softer than my back can handle but what you expect for the price. Great location, but that’s about it.
Tegan
1 泊旅行
6/10
Overall condition of the property did not reflect the price, good location though!
Jade
1 泊の友人との旅行
6/10
Because i was arriving after hours i had to pay the deposit etc before arriving. I rang 8 times the morning of, to no answer. I was beginning to stress that if they didnt answer i wouldnt have my room i had paid for when i landed. 2 hours from arriving in melbourne they finally answered and did not give any apology for making the morning very stressful. Once i arrived i realised my room had been upgraded. The room itself was nice, but there were dirty marks on the walls in every room, bandaids holding the back of the remote control together and carpet squares too small for the empty spaces. Location wise is perfect. Tram stop right out of the front to get anywhere and everywhere and close to everything. Communication is key and for it to be cleaned properly.
Chloe
2 泊の家族旅行
2/10
Tim
1 泊旅行
10/10
Trams out side of front door staff were very helpful nothing was to much trouble for them to tell you.
Jean
14 泊の恋人との旅行
4/10
Floor is so dusty and the toilet is dirty.
Jemalyn
1 泊の恋人との旅行
6/10
Doreen
3 泊旅行
8/10
The guy at front desk was helpful and offered us a portable bed when we realised there was only one bed in the room for 3 people.
Tanya
2 泊の家族旅行
8/10
Shane
5 泊旅行
4/10
Room was very dirty and bathroom/toilet had a smell and was in poor repair.
Wayne
6 泊旅行
2/10
Told no booking when arrived. When finally in room the air conditioner didn't work, tv remote didn't work at all and shower head was average.
宿泊されたお客様
1 泊旅行
4/10
Edward
1 泊旅行
8/10
Amazing location in the heart of Melbourne. Room was very dated though and the carpet felt greasy. It was perfect though for our trip as we didn’t spend a lot of time actually in the room. The kitchen was really good.
Alexandra
3 泊旅行
4/10
J'ai réservé une chambre pour 3 personnes mais tous les équipements (lit, couverts, linge) n'étaient que pour 2.
Il n'y avait qu'une fenêtre mal placé (dans un coin du salon) qui n'apportait aucune lumière. Aucune fenêtre dans la chambre ni dans la salle de bain et un couloir prenait 1/3 de la taille de l'appartement).
Le lit était inconfortable, nous avons passé 2 nuits pas reposantes du tout.