Had a wonderful time, room was extremely comfortable.
Wanda
1 泊旅行
8/10
Jamie
1 泊旅行
10/10
The hotel was very clean and staff were friendly and helpful with any questions or concerns.
Crystal
2 泊の友人との旅行
8/10
Taunya
2 泊の家族旅行
10/10
宿泊されたお客様
4 泊旅行
10/10
Misty
1 泊の家族旅行
10/10
Doris
4 泊の家族旅行
2/10
We reserved and prepaid for two rooms with two queen beds for two adults and two teenagers. One of the adults in our party has a disability and uses a motorized scooter or wheel chair to get around. We arrived to check in and were told we had two rooms on the third floor. We were then told the elevator was down. I immediately let the clerk know that an individual in our group was unable to walk and required the use a wheelchair and she explained where the stairs were. I asked her to move at least one room to the lower level and she said she was unable to do that as they didn’t have the same room type available. After we went back and forth and she had to call a manager (multiple times as no one was answering that could help her). She then told us we could rent an additional room on the first floor for $179 and they could give us a $30 discount. Zero apology, their offer was insulting and discriminatory as we were just in need of a wheelchair accessible room as their elevator was suddenly out of service and no one failed to mention it or reach out. 2 hours from home with a meeting early the next morning we and two fully paid for non refundable rooms we were left with no other option but to shell out another nearly $200 for a room that Grandma could get to to sleep in. Absolutely disgusted by their discriminatory practices and lack of apology or ability to meet basic ADA needs.
宿泊されたお客様
1 泊の出張
10/10
Wendi
1 泊の家族旅行
8/10
Randy
2 泊旅行
8/10
Anita
1 泊旅行
6/10
Sergio
1 泊旅行
10/10
Clean, quiet, courteous and comfortable
James
1 泊旅行
10/10
Very clean and well maintained. Excellent staff.
Kermit
1 泊旅行
8/10
A lot of dust on bed side tables,lamps and clock
Bob
6 泊旅行
6/10
Jimmy
1 泊旅行
6/10
Randall
1 泊旅行
10/10
Quite
Michael
1 泊の出張
6/10
Needed a place to stay while I was in town for the funeral of a close relative. The front desk person wanted to know the reason for my stay (which seemed like a question they ask/track for their own internal purposes) and it totally rubbed me the wrong way since I was actively grieving. The hotel was mostly okay and adequate for a night, though their cleaning staff need to pay closer attention to details - there was a huge hunk of hair (imagine someone cleaning out their brush) on the bathroom floor and it looked like housekeeping just pushed all the dirt from the floor into the corners and left it there. I’ll definitely explore other lodging options next time I’m in town to visit family.
Martha
1 泊の恋人との旅行
8/10
Very quiet neighborhood quick check in
Michael
1 泊の出張
10/10
Katsie
1 泊旅行
6/10
I asked for a Handicap room and was told they did not have any. My wife could not shower as it was unsafe for here. Grab bars in the tub were needed.