マクドナルド ホリールード ホテル

Comfortable spacious rooms. Staff were very friendly and helpful

The hotel rooms are looking old and need a tidy The food was terrible especially for the price It was burnt and portions where very small I had a stake and was smaller than a burger patty for £20 It was not great either. Green curry was like water. Pool was freezing so only went once as our little boy was shivering very quickly normally hotel pools are warmer but this was colder than my fish tank. Staff where great though friendly and helped where possible. This was our honey moon Unfortunately Bars and restaurants where in lock down... but hotel was quiet so expected the food to be better. We still enjoyed Edinburgh though with the Zoo and walking around.

No bath in the room, with 2 small children, the hand shower didn’t work, sprayed everywhere and flooded the bathroom. Wiped up something which fell on the floor and picked up a load of hair with it off the carpet, awful. The room is quite shabby, scuffed walls, wall plugs fitted slanted, no extra pillows or blankets. Heating didn’t work in the room, they had a storage heater which hardly warmed up. View overlooked a brick wall which had some lovely graffiti on it, not the ‘spa hotel’ experience I’d booked, won’t be returning to another Macdonald Hotel, we cut our visit short, far too expensive for what we got.

Our stay was excellent. The hotel was in a great location for many of the attractions. Was able to book car parking nearby, but found out when booking in that we could have booked hotel parking. The hotel was quiet when we went as per Covid-19 conditions but was a good way of socially distant

Great staff and felt safe in these Covid times. Only criticism being I thought the signage to the car park wasn’t great. Also, the reception staff had to come out and open the shutters.

Very disappointed in the standard of the restaurant. Surf and turf with minimal choice of fish. Halibut fillet was full of bones and accompanying sauce was cold with a skin formed. Steak was very dry and accompanying vegetables over cooked. Sadly the presentation of each dish was lacking as well. The biggest issue overall was the bill. We questioned the addition of a drink which we never ordered or received. In fairness it was promptly rectified. Unfortunately every other table apparently had the same issue.

Heating broke and electric heater which aas unsuitable for a newborn baby. Room substandard. No available access to spa or pool. Impossible to be able to speak to reception so emailed and this has been ignored.

No upgrade offered, the hotel was nearly empty.

Considering the circumstances of the pandemic excellent service and staff. Comfortable hotel. Food a little dissapointing but due to the circumstances was surprised they even had food

Staff were great, however, for the price for one night found the hotel quite shabby away from the main public area. Walls in the rooms full of dirty marks. Just disappointed. Breakfast was good.