The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Nan
Nan、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月12日
Shelia
Shelia、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
David
David、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月7日
Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.
Michele
Michele、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月31日
Heather
Heather、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月30日
We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!
Lenae
Lenae、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月22日
Cliff
Cliff、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月14日
Nice people but outlets didn’t work
Tara
Tara、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月17日
Super friendly staff. Great rooms.
Valerie
Valerie、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月9日
Joshua
Joshua、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月10日
Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!
Jillian
Jillian、1 泊の出張
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月22日
Shanan
Shanan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年4月1日
Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again