4/10 (まあまあ)
2020年3月18日
I visited Wells Villa on a work trip for one night. On checking out, the receptionist said she could not print a receipt at that time but promised to email to me the same day. Despite several polite follow-ups via email and telephone, one week later I have still not received a receipt. And now, the receptionist is avoiding answering her phone.
Very unprofessional.
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