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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Glen Allen hotel in shopping district

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Property amenity
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

6.2 out of 10

Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Connecting rooms available
  • Air conditioning
  • Gym
  • Laundry facilities
Main amenities
  • Weekly housekeeping
  • Fitness center
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
Feel at home
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities
The price is $85
includes taxes & fees
$73 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Premium Suite, Multiple Beds, Non Smoking, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

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7.2 out of 10, Good, (1100)
The price is $83
includes taxes & fees
$71 per night
Dec 15 - Dec 16
Comfort Suites Innsbrook - Short Pump
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About the neighborhood

Map
4231 Park Place Ct, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.7 km
  • Henrico Doctors' Hospital - 10 min drive - 8.8 km
  • Lewis Ginter Botanical Garden - 13 min drive - 13.0 km
  • University of Richmond - 13 min drive - 13.3 km
  • Virginia Commonwealth University - 17 min drive - 20.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Noodles & Company - ‬14 min walk
  • ‪Silver Diner - ‬12 min walk
  • ‪The Beach House - ‬14 min walk
  • ‪Five Guys - ‬14 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

When you stay at Extended Stay America Suites Richmond Glen Allen Short Pump, you'll be within a 10-minute drive of Short Pump Town Center. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.

Languages

English

At a glance

Hotel size

  • 95 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Does Extended Stay America Suites Richmond Glen Allen Short Pump offer free cancellation for a full refund?
Yes, Extended Stay America Suites Richmond Glen Allen Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Richmond Glen Allen Short Pump?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Richmond Glen Allen Short Pump?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Richmond Glen Allen Short Pump?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Extended Stay America Suites Richmond Glen Allen Short Pump and nearby?
Extended Stay America Suites Richmond Glen Allen Short Pump has a fitness center and a picnic area.
Does Extended Stay America Suites Richmond Glen Allen Short Pump have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Reviews

6.2

Good

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Good

John, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Stay away from room 130
The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total
Edwin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ebony, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lamar, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rafael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Awful hotel
Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
Kentrai, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

We killed roaches Our fridge wasnt workimg but they switch it out. The side door thats suppose to be key entry only and locked for our protection was not lock.
MONICA, 2-night trip
Verified Expedia guest review

2/10 Poor

Waste of time
I booked a room, paid in advance, and they told me they had no rooms left when I arrived.
Marty, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

terrible customer service and bumped room
I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.
Virginia Gale, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I should ask for a refund…
Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.
Amy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

José, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Bed bugs
My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.
Lore, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Around property too many people hanging around scary seems something going on
Mohammed, 1-night trip
Verified Expedia guest review

6/10 Good

The rooms were pretty decent. I loved that I could cook for my family. However, there were roaches in the bathroom
Toyla, 6-night family trip
Verified Expedia guest review

4/10 Fair

Staff was very kind but there were multiple roaches in the room
Justine, 1-night trip
Verified Expedia guest review

2/10 Poor

Tomasha, 1-night trip
Verified Expedia guest review

6/10 Good

CONVENIENT
john, 2-night trip
Verified Expedia guest review

6/10 Good

May get get what you reserve
Reserved 2 bedroom room back in September 2023 for family wedding. Got reminders from hotels.com as trip was coming up(May 2024). Arrived at Extended Stay America and room was not available even though made reservation months in advance. First, offered us a room with a queen bed and pull out couch for 5 people. Told them would not work. Showed them initial reservation. They then agreed to give us 2 rooms at the close to the same costs that we were originally going to pay ($20 more). Rooms we received were okay but on 2 different floors. Would have been easier to get family ready for wedding had we had the reserved 2 bedroom room we had reserved.
Diane, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I want a refund !!
I was given a handicap room on the 2nd floor. WHY would you book me a reservation. I am not handicapped. The people over me stomped on the floor. I saw roaches. They have 5 dryers and 3 washing machines but only 2 washing machines work.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Emily, 1-night trip
Verified Expedia guest review

2/10 Poor

Maren, 3-night trip
Verified Expedia guest review

2/10 Poor

Cockroaches in the room. They switch us to a different room and there was still cockroaches in the new room. And they say they will reimburse me back $106.00 and still don’t see the refund yet.
Somally, 2-night family trip
Verified Expedia guest review

4/10 Fair

The first room that I was given was infested with fleas. They did give me another room, but I was very wary after that. The hot water took forever to get warm and never made it to hot.
Carrie, 1-night trip
Verified Expedia guest review

4/10 Fair

Smokeville USA! Avoid!
The first room we were given smelled like cigarette smoke. They switched our room and it was initially much better. Then 2 hours in, the bathroom REEKED of cigarette smoke. Guests are violating the no-smoking policy and not much is being done about this! I have allergy-induced asthma and I use medically necessary contact lenses, so this is a serious health hazard for me.
Mia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Not too happy
It was pretty noisy, the doors to the outside were never locked. But for the most part it was better tha days inn, red roof etc. The thing that troubles me that it turns out I need to stay longer and when I went online to book, your price was a little less than double
Christopher, 4-night business trip
Verified Hotels.com guest review