ホテル デコ (オマハ)

1. Checking in. - hotels.com told me everything paid for. Hotel charged us at check in for incidentals which kinda is frustrating cause that’s something thag should have been clarified. 2. Hotel room was not clean. At all. Handprints on headboard. Not swept. Bathroom shower was dirty. I cleaned it all myself. After I asked for someone to come clean, they said yes, no one ever came up to our room to clean. 3. The shower was gross. The grout was coming off and it was black and orange in every nook and cranny. GROSS. 4. Overall not near as nice as pictured. Seats were stained, no nice blankets, suite had no rug and no couch. 5. Multiple things broken. Safety wire on window was snapped. Curtain rods were bent. Curtains were broken partially off the rod snap things. Coffee table was broken like it would sway and wasn’t stable at all to set anything on. Asked for these things to also be fixed. Said they’d have someone come up to fix and clean what there was wrong. Again, no one. 6. Vallet caused damage to our vehicle. I wanted a romantic weekend away. And got nothing but a disgusting, broken, not nearly as pretty pictured room.

This place is great when attending a show at the Orpheum Theater right across the street!!! Love the complimentary cocktails in the lounge for Silver Status members.

Loud neighbors. Not much help from fromt desk. We went home at midnight. Rooms were nice. Bed comfortsble

The room was awesome! Taylor the desk guru was a blessing. He made suggestions that made the trip a lot more fun.

Was decent, stains in the hallway carpet. Molding fell off the corner in our room all by itself. Suite was smaller than we thought from the pictures. Service was great and room itself was clean.