I asked the front desk staff if the parking would be available next day and she said if I would talk to the front desk in the morning, I could get the key for the parking. Unfortunately I forgot to get the key in the morning so I was going to get one after coming back to the hotel. When we got back to the hotel, another staff said there was no available parking. I did not understand why she did not book a parking for me. I thought she did because she asked my room number.
The staff are generally friendly but the building is a bit old and the price is too expensive considering that.
Lovely stay in a charming hotel, we really enjoyed the pool and the lovely breakfast
Lorena
Lorena、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月31日
Nestor
Nestor、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Paul
Paul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月15日
Laurence
Laurence、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月12日
Valeria Maria
Valeria Maria、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月8日
Not worth 5-star at all
We rushed to book the stay here for the New Year. I only feel the service is not up to its title during my whole stay. No one sent our luggage to our room until we called them after a few hours. They told us they don't know which room to send. But they saw us entered the hotel and took over the luggage themselves. Restaurants are all booked out, only leaving a cafe dining for us. The dining experience is the worst. Waiting hours for the food. At last, we had to pick up the cake by ourselves.