They were so impolite. I have never seem such an impolite reception. I understood why the score is so low, despite the location was so perfect.
Yasuyuki
Yasuyuki、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月18日
Sayoko
Sayoko、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年4月19日
Yasuyuki
Yasuyuki、7 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月16日
takashi
takashi、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年5月10日
部屋からトーリーパインズゴルフコースと海が見えて良かった。
Mitsuhiro
Mitsuhiro、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月25日
Derek
Derek、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月18日
Jesus
Jesus、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月14日
Tyler
Tyler、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月9日
Fine but disappointing for the cost
Hotel is very pretty but I was kind of shocked for the price at how poor the service was . No one at bell desk , gift shop etc. also shower didn’t drain properly
Carrie
Carrie、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Susan
Susan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月31日
Very bad value for what you get in return. The resort fee is ridiculous, its a run of the mill hotel - nothing 'resort' about it. The resort fee of 36$ per person per night gets you a bottle of water and a glass of wine, and various discounts off things that are overpriced to begin with ($6 for a bottle of water in the gift shop). We also werent given our vouchers to avail of the discounts and free bevergaes upon checkin, and had to ask for them ourselves on the 3rd day once we realised our fellow guests had them.
The room was clean and the cleaners did a great job each day. Staff were very friendly. This was the main saving grace.
Overall, the hotel is quite dated and doesnt offer much to guests other than a place to sleep. So while it does the job, it was not worth the price paid and doesnt live up to being a 'resort'.
宿泊されたお客様
5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月18日
Champions Suite
We booked the Champions Suite for (4) guests. We arrived and were warmly greeted by Rich immediatly. Rich was extremely helpful and showed a level of customer service rarely seen in the Hotel Industry these days. The suite was very spacious, but the amenities and furnishings were outdated and did not provide very good use of the space. The suite info said there was a sofa bed, but both of the sofa's in the suite were standard couches with no bed. When we ordered a roll-up bed, we were told that there would be a $25 charge. I tipped for delivery, but disputed the charge at checkout and explained that I didn't agree to the charge based on the fact that there were no other places to sleep for our children, and the charge was removed.
Overall the view from the balcony and our interaction with Rich were the highlights of the stay. I hear they are renovating the Suites, hopefully when they do they will provide a more useful layout!!!
Justin
Justin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
Susan
Susan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月29日
Angela
Angela、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月28日
I wanted to live this place as it is so close to schools, but my room was dirty and I was too tired from my drive to change rooms. There was a chair with a giant stain and odor in my room. I had to put the a/c on in order to disguise the odor. Pic attached. I would not stay here again.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月25日
Very outdated hotel, outdoor furniture too old and worned out, some ripped and some chairs were missing seat cushions; staff at service desk too slow to check people in, waited about 20 minutes in line to check in.
Ema
Ema、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月25日
Jorge
Jorge、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月20日
Caleb
Caleb、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月19日
This Hilton is located in a beautiful area close to the ocean. The rooms are a little dated and the restaurants on site are mediocre. Staff was friendly.