I became a fan of the hotel and I can recommend without reservation: I percieved that all the staff are quite professional including cleaning staff, showing their qualities in their works. They are quite responsive to any requests and questions, most of which exceeded my expectation. The room we staying was nice, not too noisy and clean enough. Location is fine, walking distance to the nearest shopping mall and metro station, and there was an easy access to taxi in front of the entrance in any time to get to the Dubai mall in the afternoon as well as the airport early in the morning. Two minor points that I can raise are that you can easily hear others talking in the corridor near the room (but not often) and that the TV channels did not much with the TV guide. I was trying to watch NHK world but in vain while it was provided in the guide. However, again I am mostly satisfied with the professionalism showed by the staff. I will keep the hotel as an option for my next visit in Dubai.