The hotel was under construction and the elevator was not working, also the 1 room they gave me the door was not working well I have to come down again without elevator service to change my key
The roo was clean, but they did not have a proper pillows
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月24日
Not what it was advertised
The hotel was under renovation which I was not informed when booking the room. The air conditioning is not working good. The beds and pillows were the worst I have ever encountered. The tv remote was sticky and all the channels I was able to see were religious and the selling channels. Overall the room was outdated
The staff was nice I left after the first night.
Claribel
Claribel、2 泊の家族旅行
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4/10 (まあまあ)
2024年11月24日
Room smelled like mildew and key cards didn’t work. You get what you pay for
Chad
Chad、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
Laura
Laura、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
DUNCAN
DUNCAN、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月4日
Murzuka
Murzuka、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月2日
courtney
courtney、2 泊旅行
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8/10 (とても良い)
2024年10月29日
Correct
Hôtel correct mais cher pour le service proposé
Bonne proximité des parcs Universal
Mauvaise insonorisation de la chambre, on entend tout ce qui se passe à côté et dans le couloir
Personnel à l’accueil correct mais peu chaleureux
christopher
christopher、3 泊旅行
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4/10 (まあまあ)
2024年10月29日
Rebecca
Rebecca、1 泊の友人との旅行
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4/10 (まあまあ)
2024年10月25日
Room is run down. Shower water was a little warmer than room temperature. Furniture shows signs of water damage.
Ernesto
Ernesto、2 泊旅行
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8/10 (とても良い)
2024年10月24日
Dustin
Dustin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
Isla Ruana
Isla Ruana、2 泊旅行
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4/10 (まあまあ)
2024年10月22日
Room was extremely musty. Everything in the room was rusty. The carpet felt gross. The breakfast was gross. They didn’t offer late check out and the place looks nothing like the pictures. Worst hotel I have ever stayed in.
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月21日
Never again.
This was the worst stay of my life!!
They need to notify guests of construction inside the building and if so they need to remove guests from the 3rd floor.
I was told I would be moved because the workers were right above me from 8am+ making so much noise and nothing was done.
Multiple times in my 4 day stay I had to go back down to front desk because my key card would randomly stop working.
The walls are paper thin, one of the guests was having happy time with their partner and good for them how ever hearing it was unpleasant.
The windows are not noise reduced either so you can hear everything going on outside.
A lot of employees in the morning coming in and out of the hotel I’m assuming it was part of the construction group but it was a large amount of men.
Evelyn
Evelyn、4 泊の家族旅行
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2/10 (不満)
2024年10月20日
Never again
The check in was very surly. It looks like they are upgrading the motel but the floors and carpeting need replacing. I had a bug running around the dresser top and I squished it and showed it to the front desk on check out and she just tossed it in the trash and said "Sorry about that"
Ann
Ann、2 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年10月18日
MARCOS
MARCOS、8 泊旅行
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2/10 (不満)
2024年10月14日
Horrible time
When we got there, the front counter person was not available. We called out and said hello like three times we waited and waited and finally he came out and he was unprofessional no smile not welcoming at all. We had a trip planned and had tickets to go to Universal, but because of the hurricane universal was closed so we didn’t go till the next day, but we decided to start our vacation anyway and Spend the night in the hotel and we literally just wasted $100 because it was an awful experience the room smelt like mold the remote control for the TV and even when we watch TV It kept going in and out of service. This is probably the most horrible experience I’ve had ever staying away from home. We paid good money and should have been treated better. I will never never stay there again
Elizabeth
Elizabeth、2 泊旅行
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8/10 (とても良い)
2024年10月14日
Bobby
Bobby、1 泊旅行
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8/10 (とても良い)
2024年10月8日
Juan C
Juan C、1 泊の出張
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10/10 (最高に素晴らしい)
2024年10月7日
Luis J
Luis J、1 泊旅行
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8/10 (とても良い)
2024年10月7日
Preis-/Leistung stimmt
Sauberes Zimmer, ordentliche Matratzen, Verdunkelungsvorhänge und AC. Kühlschrank und Mikrowelle vorhanden. Standard intercontinental breakfast mit typischem US-Wegwerfgeschirr, wobei das Besteck zusätzlich in Plastik eingewickelt ist.
Universal-Studios fußläufig in etwa 20 Min. erreichbar.