Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well
Martin
Martin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月31日
Fantastisk service
Bente
Bente、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月31日
Good Location!
It was a lovely stay at the hotel. Location is superb, right at the heart of old quarter. We walked to everywhere and no need to take Grab. The front desk staff is very helpful and friendly. Breakfast is delicious. We enjoyed the stay!
Clara
Clara、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月30日
Lovely helpful staff, great breakfast
The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
The staff go above and beyond! It is a very convenient location, close to everything. The bed and pillows were comfy. We would definitely stay here again. We had breakfast every morning here. You could order off of the menu and there was a buffet of toast and lots of fresh fruit. Very clean.
Janice Doreen
Janice Doreen、24 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月21日
Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.
Ana Belen
Ana Belen、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月10日
We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Patricia Eugenia Alvarez de
Patricia Eugenia Alvarez de、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月25日
The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.
arun
arun、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月21日
This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.
Andrew
Andrew、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月19日
Presque parfait
Le personnel est très agréable et très serviable.
Le chambres sont propres et confortables. Literies en très bon état.
Nous avions 2 chambres communicantes avec les enfants et c’était parfait. Seul bémol. Les discussions sur le palier de l’ascenseur et les fermetures des portes sont très bruyants pour les chambres les plus proches.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月13日
Great location, cold A/C and nice people.
The people were very helpful and spoke good English.
The hotel was perfectly located in the center of everything in Old City.
If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
Brad
Brad、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月16日
James
James、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月28日
Good location for night life
TREVOR
TREVOR、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月14日
Ma Merwina
Ma Merwina、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月4日
A well located hotel for those visiting the old quarter, and very convenient to shops and restaurants. Very nice and helpful operators. They helped us (went down from their reception counter on 1/F) with our luggage while we were getting off the taxi on a busy street. Good suggestions of dinning places and very helpful in answering our queries. Good communication in English. Room size adequate not big, guess this also applies to other hotels in the old quarter (which are packed with low rise buildings). Buffet breakfast including "made to order" menu (which is a rather extensive one). Would stay again.
Siu Yeung
Siu Yeung、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年7月10日
Perfect location
We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.
Zainab
Zainab、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月12日
I really like the way the staff works here. They are kind, friendly, and always ready to assist me. I feel like I'm at home and close to my loved ones. It would be wonderful to have the opportunity to come back here again. I highly recommend this hotel
Mace
Mace、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月11日
hotel located at nice spot, easy to move around, hotel room are specious and clean, hotel staff are friendly and helpful.
hotel manager Mr. Michael hake is super helpful and able to help you arrange local tour (Group) or dedicated private tour as well.
Lim
Lim、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月11日
the hotel located at nice spot and easy to move around from there, friendly and helpful staff, the hotel manager Mr. Michael Hake super helpful and you can ask him anything that you want to know about Hanoi, also he will be able to help you arrange local tour (Group) with suggestion or private customize local tour.