Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep.
A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa.
Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby.
Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs.
We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月23日
DO NOT RESERVE THIS HOTEL!!!!!
Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
宿泊されたお客様
2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月12日
Anna
Anna、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月5日
Small and dark dark room
The location was perfect, it was walking distance from the centre.
Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Teena
Teena、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月27日
David
David、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月26日
Hôtel à ne pas manquer
Excellent séjour le personnel d une grande gentillesse a répondu à toutes nos demandes avec toujours le sourire Chambre très confortable, bon petit déjeuner, on a eu du mal à en partir
sylvie
sylvie、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月12日
Everything good
Ángel
Ángel、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月11日
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes.
Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
Ángel
Ángel、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月9日
Trang
Trang、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月7日
sophie
sophie、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年5月4日
Steven
Steven、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月22日
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.