Despite the hotel SPECIFICALLY noting (in at least 2 separate places) that cats are allowed, and us mentioning at the time of booking that we were traveling with a pet, after a 7 hour drive we were turned away when we arrived with our cat. We informed both the reception staff member and manager that in their Hotels.com profile they specifically list cats as being allowed, however we were informed that regardless of the misinformation no exceptions would be made. The staff did not offer any assistance in finding us a last-minute pet-friendly alternative hotel. Since the issue was 100% the hotel's fault, we felt more should have been done to either accommodate us at the hotel or to assist us in finding an alternate hotel. Even when traveling without our pet we would never stay here due to the extremely poor management and customer service.
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 25 日
Nice place to Chill, enjoy Boulder
Loved the Hotel, friendly staff, great location.
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 5 日
Eric
Eric、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 26 日
Not great for the price
Larry
Larry、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 3 日
I liked the overall feel and look of the hotel. Staff were so pleasant and courteous. Even when the fire alarm malfunctioned. It certainly wasn't their fault and nothing they could have done to prevent it.
It was also convenient for me to walk to the university everyday for my meetings. I would stay here again.
Thank you
Heather
Heather、10 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 3 日
Jana
Jana、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 10 日
Very nice hotel and close to stadium.
LaTia
LaTia、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 10 日
Melissa
Melissa、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 9 日
Hotel was great but of the two elevators they have, one was not operating so there were long wait times to get to and from my floor.
Elit
Elit、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 7 日
The only issue we had was when we wanted to use the pool the lights in the room would not work. We thought it was a bit unsafe, but we may do anyway. It was Christmas time and we were full of good cheer.
Steven
Steven、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 27 日
Great location and easy place to stay
Edward
Edward、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 24 日
Shabnam
Shabnam、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 16 日
Austin
Austin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 29 日
This was a wonderful place to stay during Christmas week. Four generations of our family met at the hotel to "snack and swim." Unfortunately, some/all(?) of the lights in the pool room didn't work. It wasn't a major problem as everyone had fun regardless. The room was wonderful, the property was well-kept, and the staff was personable and professional. While I can't remember his name, our bartender on duty during our stay was fantastic!
William J
William J、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 28 日
The water was hot and the bed was clean.
It was average and a plan basic hotel.
Alan
Alan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 27 日
Clean
Katerina
Katerina、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 15 日
Chad
Chad、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 3 日
Great hotel in the cutest Town
Very nice area, safe, walkable to some shops and sprouts. Short drive to downtown.
Staff super friendly. We thought the $25 park fee per night was a bit much, but we were told that we could find parking in the street (a block away) which we did, since we felt we were in a super safe area. No regrets. Will definitely stay again. Boulder is beautiful and so was this hotel.
wanessa
wanessa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 3 日
Great location in the center of Boulder.
Renee
Renee、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 12 月 30 日
The heater does not work in my room. Have contacted front desk about the issue but it seems that they did not fixed at all. We have been there for 4 days and heater never works. Room is super cold