6/10 (良い)
2024年9月25日
I stayed at the Tru by Hilton Miami Airport South Blue Lagoon hotel on 21-22 September (Saturday evening).
I arrived at the Miami Airport shuttle area (Doors 5-7) around 20:00, but the Tru/Home2 shuttle never arrived. The airport worker directing the shuttles around that area (Doors 5-7) said that she works two-hour shifts and had not seen the shuttle. She suggested I phone the hotel.
I phoned and was informed that the shuttle was not operating. I then took a taxi.
One reason why I chose this hotel was the free airport shuttle indicated on the hotel website. When checking out, I was given the email of the general manager. I emailed to ask why the shuttle wasn’t operating? I never received a response.
Michael
Michael、1 泊の家族旅行
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