The hotel boasts gorgeous photos overlooking the river which is not the case. The front desk staff was rude and acted like they were bothered to talk. There was one set of towels and after asking still did not receive anymore. They took a hold out on my card and then says it can take up to 30 days!!! I am disputing to say the least. The room is small and cramped and the bed linens were dirty and stained. Definitely not staying again and not worth the exorbitant price.
Jennifer
Jennifer、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 8 日
Tori
Tori、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 7 日
Sam
Sam、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 6 日
Jacksonville Stay
I usually stay at a Marriott or Hilton property when I travel. This particular property is in need of updating. Does not represent a quality Marriot property. Room wasn’t that clean, the staff was nice.
Lawrence
Lawrence、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 5 日
Yannis
Yannis、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 3 日
B day trip
The box spring on the bed was busted and the bed was too soft and not firm as i prefer a firm mattress, the bed was too liw to the floor. I paid for my room online then when i go check in i was required to pay a $100 deposit which didnt sit well with me, it said if paying online no deposit. This made me not want to stay here again.
Thaddeus
Thaddeus、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 2 日
It was ok the carpet was ripped and dirty… the whole place needs a remodel
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 30 日
Jared
Jared、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 30 日
Jack
Jack、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 28 日
Upon arriving at the hotel we were informed that we had been double booked and our riverfront room was not available. We were upgraded to a room that had a partial view of the river which was disappointing as we specifically booked this hotel for the river view so we could sit on the balcony and watch the dolphins in the morning. However we ended up having a partial view of the river and could see the dolphins for a short period of time swimming by. Hotel was very clean. Bed and pillows were comfortable. Would book here again however I’d check into details on how to avoid being double booked in a room with this specific hotel.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 27 日
Desiree
Desiree、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Chris
Chris、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 21 日
Checked in at 1230AM, took 30 minutes for the desk clerk to et us in a room. The upgraded room with a view (of the downtown river) we had booked was unavailable!
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 8 日
Incredible. Nice, clean and professional staff.
Dedra
Dedra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 6 日
Rodrigue
Rodrigue、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 3 日
We drove in from Virginia which was a 9 and 1/2 hour drive and we were exhausted and we were woken up in the middle of the night to a bunch of rowdy teenagers running up and down our hallway and five different attempts of somebody trying to get into our room scaring my family the police were called to calm everything down, took us till about 2:00 in the morning to go back to sleep. I went down in the morning to talk to the manager only to get the manager acting like she couldn't do anything for us and that it's not our problem attitude. I ended up asking for our $50 parking fees to be credited to us and that was even a stretch for her.
I don't think this particular property should be in the Marriott family. The outside of the property looks like it should be a hospital it is by far the worst Marriott property we have stayed in as being a Marriott rewards member. My husband uses Marriott every time he travels for business and he would have never expected this type of service.
Danielle
Danielle、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 31 日
Coffee maker didn’t work, had to replace 3 times before we got a working unit. Shower leaked all over bathroom floor because the door didn’t shut all the way and was improperly sealed. They were kind of stingy with the towels and washcloths. We only had one washcloth in the room for two people.
Elizabeth
Elizabeth、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 31 日
Hard bed
The bed was hard and they didn’t have any wash cloths.
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 29 日
Scott
Scott、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 29 日
Check in was FLAWLESS! The woman (Tina I believe) was extremely friendly and helpful and pretty much made our stay perfect!
The room is wonderful as well!