This was a terrible experience. The hotel is in the middle of renovations-
I get that, but the place is a mess. The lobby is not accessible, the elevators are out of order, the pool doesn’t look like it’s been cleaned in a long time. I spilled water on the floor after taking a shower and went to wipe it up- my towel was a dark brown (normally white). It’s 9:45 am as I write this and outside my room, all I’m hearing is renovations, sanding, scrapping and down the hall you hear power tools. Things are boarded up, covered with plastic, the continental breakfast choices are abysmal. Owners, why didn’t you just shut it down for a few weeks??? And who the H did you get to come in and do the work?? The caulking is crap, the tile work? Also crap… it’s almost like you should have levelled the place and started over. I feel bad for the staff. I really do. They are trying to do their work… the front desk lady even hauled my VERY HEAVY luggage up a flight of stairs because the elevator is out of service. They did the best they could under the circumstances. Ultimately, I feel like I was completely taken advantage of. I feel that I was taken in by cheaper prices. Honestly, what should have done when I drove up and saw the plastic on the door was ask my Uber driver to take me to the Best Western. At least then I semi know what I’m getting into. Shame!! Shame on all of you.