We never slept there!! The place was renovated & we were turned back at the gate stating
Nqobile
Nqobile、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年11月5日
You need to refund my money because you were not supposed to accept bookings for this hotel.
Mpumelelo
Mpumelelo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年11月4日
The hotel refuted our booking when we arrived, and we had to leave and find alternate accommodation. They said they have no dealings with online bookings, so we could not stay as they were also fully booked. There was no manager in sight, and we were told to deal with hotels.com for our refund as they didn’t even get our money.
It was traumatic since The Whole of Nelspruit, White River and Barberton were fully booked!
Please refund my money and remove that establishment from your website. We were not the only affected people, there were others who were as inconvenienced.