Overall it was a good experience. When I booked the room I had that we had 4 travelers, 3 adults and 1 child. However even though we had the studio room it only sleeps 3. We did not know this till we pulled out the sleeper couch and saw it was only a twin. I asked to switch rooms but they said I couldn't because I booked through Expedia. They did give us extra bedding for one of us to sleep on the floor. The next day the toilet wouldn't flush and was rising like it might overflow. They were very quick to arrive and look at the issue. Turns out the whole thing needed to be taken apart and it would be very smelly. Even though they were full they managed to find a room where the guests did not arrives and left it empty. It was $50 less and slept 4 instead of 3 even though it was a little smaller and had 2 queens. It was nice that we all got a real bed the second night. The description of how many each room sleeps need to be clearer and kids should count. Mine is 14 and taller then me. Maintenance and the manager were fantastic and moved quickly to resolve the toilet issue for us. Within less than an hour we were fully moved into the new room. If it weren't for getting a room that only slept 3 even though I asked for 4 it would have been 5 stars.
Cindy
2 泊の家族旅行
8/10
Good
Sudhanand
2 泊旅行
10/10
Great room. Comfortable bed and pillows. Very clean.
宿泊されたお客様
2 泊旅行
10/10
The pool and hot tub were great for my kids to play in. Nice staff and nice room. Breakfast was oatmeal and toppings, cereals, bagels, and a few hot items
宿泊されたお客様
1 泊の家族旅行
10/10
Merle
1 泊旅行
10/10
Alysha
1 泊の出張
10/10
Excellent stay, great breakfast options and friendly, helpful staff. We had a couch pullout bed that was not very comfortable, but staff went above and beyond to give extra blankets and pillows to make it better.
宿泊されたお客様
3 泊の家族旅行
10/10
Angela
1 泊旅行
8/10
Kristina
5 泊旅行
10/10
宿泊されたお客様
1 泊の家族旅行
10/10
Richard
5 泊旅行
10/10
It was clean and well kept, comfortable. I only stayed one night, but I would stay there again.
Linda
1 泊の家族旅行
10/10
Juan
2 泊旅行
8/10
Staff is friendly, condition of the hotel is average. There is only one elevator, and it is very slow. Breakfast options are limited, they have same thing almost everyday.