When we booked and paid for our room we booked a King sized bed. They called us while on the road and confirmed with us we would in fact be there that night. Then when we arrived it was the wrong room. We hate queen sized beds as I am 6'4". We asked for some form of refund or discount for the issue, and they brushed us off.
Matthew
1 泊の出張
4/10
A/c did not work well, pool was dirty, some of the towels had stains, comforter was burned and melted, shower had low pressure, and there was pubic hair left in the tub from previous stay. There is a 100 dollar deposit upon check in and was told we would get it back by noon.
宿泊されたお客様
1 泊の家族旅行
6/10
Shand
1 泊の家族旅行
10/10
Michael
1 泊旅行
6/10
Amanda
1 泊旅行
10/10
amanda
1 泊の出張
8/10
Good budget stay
Joshua
1 泊旅行
8/10
Clean room, friendly staff ! Great location
Shawn
1 泊旅行
4/10
Couple direct observations to say to summarize the experience - cockroach crawling across the nighstand, dry pet feces on the floor, water stains on the bathroom ceiling around fan light that had black mold on it. Would not recommend.
Dave
1 泊の友人との旅行
10/10
Very nice, clean place. Very friendly front desk staff. Breakfast was good.
Kathryn
1 泊旅行
8/10
DeAnna
2 泊旅行
8/10
Ashley
2 泊の家族旅行
6/10
kim
1 泊旅行
10/10
Nice location.
Victoria
1 泊旅行
2/10
Before checking in, I needed to use the restroom outside of the indoor pool. The toilet paper dispenser was broken, the hand dryer barely worked and no paper towels to dry my hands. Check in went smoothly but we were only picking up our key. Upon return to actually enter the room at 12:30am, I made it a few steps into the room when my husband turned on the lights. Immediately I saw a bug on the wall. Closer inspection, it was indeed a German cockroach and it skittered behind the headboard. We left. Requested a cancellation and refund. Still haven’t received a cancellation confirmation email. The charge for the room is still pending in our credit card - here is to hoping for the best
宿泊されたお客様
1 泊旅行
6/10
GAIL
2 泊旅行
10/10
Kenneth
1 泊旅行
6/10
Amanda
2 泊の家族旅行
10/10
Everything was great except the coffee is week they are not using the proper coffee filters in the coffee machine so they’re not getting enough coffee grinds in there.
David
1 泊旅行
2/10
Pool was gross, rooms smelled and dirty
Julie
1 泊の家族旅行
8/10
The hotel and the staff are good. The breakfast was lacking, but overall I would stay there again.
Cassie
2 泊旅行
8/10
Wonderful stay!!! Great staff! Close to so many things to do. Kids loved the pool. Very clean.