1. It wasn't the hotel's fault, but the airport facilities were under construction, so I had trouble finding a route to walk to the hotel right in front of the airport. In the end, a staff member came to pick me up, so I was saved.
2. The bathtub drain was clogged, so when I removed the plug, water overflowed from the drain and almost leaked into the room.
3. The hotel staff were friendly and helpful, which was great. The female staff in particular were very helpful.